Important qualities of a good salesperson

Great salespeople are always the ones who work hard for what they like, not because someone forced them to do it. This makes their work more effective than others.

Put yourself in the customer’s shoes and see what they want and need. From there, there will be different approaches for each customer. Not only for sales purposes, the staff is also quick to learn and solve.

So what kind of organizations should they have?

First impressions are very important, not only because of looks, but verbal gestures will help you reach more people. A good impression will help your sales go smoothly. Always smile, show friendliness and closeness, and easily get the sympathy of the opposite person. And never forget to say thank you and say hello when customers leave whether they bought the product or not.

1. Ability to absorb and apply

Acquire product knowledge and skillfully express it to a wide range of customers. Equipping presentation skills to help salespeople introduce products fluently and attract listeners.

2. Sensitive and persuasive to customers

Put yourself in the customer’s shoes and see what they want and need. From there, there will be different approaches for each customer. Not only for sales purposes, the staff is also quick to find out and solve what makes customers uncomfortable, unsatisfied or upset. That’s someone who knows how to give persuasive advice.

3. Patience and enthusiasm

Consulting and guiding customers to try products and services to achieve the most satisfying needs. The salesperson should act as a solution-seeking consultant rather than just acting like a “dealer”. Even when customers refuse products and services, and in the most difficult situations, it is still necessary to show kindness and support.
It is enthusiasm that elevates the salesperson from a purely customer relationship to a partnership. Customers tend to respond positively to enthusiastic efforts on the part of a sales consultant.

4. Adaptability

Shows goodwill and ability to adapt to customer-oriented style changes. Because they have to communicate with many different customers, it requires the salesperson to have the necessary adaptation to suit each object. This adaptability should not be misinterpreted as dishonesty when the seller must always “transform” just to fit a certain audience. Sales staff with high adaptability will make customers feel comfortable when working.

5. Positive thinking

Successful salespeople are positive thinkers. A positive attitude towards every problem allows them to turn negative thoughts into positive in any situation. They understand that failure is only an obstacle to their success.

6. Always set goals

Sales is a challenging job and sales pressure makes salespeople always have to set a clear sales goal. You should have specific sales goals for each day, week, month, and quarter. When you always have a clear plan for each day, you will be motivated to work and stick to your goals. Try to break your sales record.

7. Devotion, mind and vision

Selling means “helping customers buy” means letting customers buy voluntarily and satisfied with the purchased product. Instead of insisting, begging customers, sellers need advice and explanations so that customers can see the benefits of the product and decide to buy it themselves. The success of the salesperson is that the customer believes in the product they buy and you have the potential customers. There is no persuasion that can bring more success than sincerity and genuine concern for the interests of the customer.

8. Passion for work

Great salespeople are always the ones who work hard for what they like, not because someone forced them to do it. This makes their work more effective than others.

9. Creativity

Whether or not salespeople have the ability to bring together seemingly unrelated ideas come to a unified solution to problems that arise. Once they know how to offer solutions to optimize needs and advise to solve customer problems, they will make a difference between companies dealing in the same product group or category. Creativity is not only about ideas but also the quality of action to turn those ideas into reality. Good salespeople promote new ideas, new methods, and new solutions to optimize customer needs, benefit the company and themselves.

10. Relationship Building

It is necessary to know how to take advantage and build many relationships because business opportunities are always hidden in relationships. There are deals that are purely a single interaction between a seller and a buyer. However, most personal selling activities are built with the goal of maintaining long-term relationships with customers. Building good relationships with current and potential customers is the key to future success in order to earn their respect and trust.

11. Constantly improving and practicing skills

Long work history can help you form your own skills. However, we need to observe and learn from the surroundings or from the opponent to draw additional experience for ourselves.

Collected from the source: Business Forum