{"id":2982,"date":"2023-07-26T09:26:06","date_gmt":"2023-07-26T09:26:06","guid":{"rendered":"https:\/\/gemglobal.edu.vn\/?post_type=tai-lieu&#038;p=2982"},"modified":"2023-11-14T06:28:36","modified_gmt":"2023-11-14T06:28:36","slug":"chan-dung-nha-quan-ly-the-he-moi","status":"publish","type":"tai-lieu","link":"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/chan-dung-nha-quan-ly-the-he-moi\/","title":{"rendered":"Ch\u00e2n Dung Nh\u00e0 Qu\u1ea3n L\u00fd Th\u1ebf H\u1ec7 M\u1edbi: Chuy\u1ec3n B\u1ea1i Th\u00e0nh Th\u1eafng"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><em><span style=\"font-size: 14pt;\">Ng\u01b0\u1eddi qu\u1ea3n l\u00fd th\u00e0nh c\u00f4ng lu\u00f4n l\u00e0 ngu\u1ed3n c\u1ea3m h\u1ee9ng v\u00e0 t\u1ea5m g\u01b0\u01a1ng \u0111\u00e1ng ng\u01b0\u1ee1ng m\u1ed9 trong th\u1ebf gi\u1edbi l\u00e3nh \u0111\u1ea1o v\u00e0 qu\u1ea3n l\u00fd. H\u1ecd s\u1edf h\u1eefu nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m v\u00e0 ph\u1ea9m ch\u1ea5t xu\u1ea5t s\u1eafc, \u0111\u00f3ng g\u00f3p v\u00e0o s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 t\u1ea1o \u1ea3nh h\u01b0\u1edfng t\u00edch c\u1ef1c trong s\u1ef1 nghi\u1ec7p c\u1ee7a b\u1ea3n th\u00e2n.<\/span><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><span style=\"font-size: 14pt;\">Tuy nhi\u00ean, \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd th\u00e0nh c\u00f4ng kh\u00f4ng h\u1ec1 d\u1ec5 d\u00e0ng m\u00e0 \u0111\u00f2i h\u1ecfi h\u1ecd ph\u1ea3i th\u01b0\u1eddng xuy\u00ean luy\u1ec7n t\u1eadp v\u00e0 trau d\u1ed3i. V\u1eady \u0111i\u1ec1u g\u00ec l\u00e0m n\u00ean m\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd th\u00e0nh c\u00f4ng, v\u00e0 nh\u1eefng sai l\u1ea7m th\u01b0\u1eddng g\u1eb7p trong qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n c\u1ee7a h\u1ecd l\u00e0 g\u00ec?<\/span><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><span style=\"font-size: 14pt;\">Trong b\u00e0i vi\u1ebft n\u00e0y, h\u00e3y c\u00f9ng <strong><a href=\"https:\/\/www.facebook.com\/GEMGlobalVN\" target=\"_blank\" rel=\"noopener\">GEM Global<\/a><\/strong> t\u00ecm hi\u1ec3u ch\u00e2n dung c\u1ee7a nh\u1eefng nh\u00e0 qu\u1ea3n l\u00fd th\u1ebf h\u1ec7 m\u1edbi, \u0111i\u1ec3m qua nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m quan tr\u1ecdng c\u1ee7a h\u1ecd c\u0169ng nh\u01b0 r\u00fat ra b\u00e0i h\u1ecdc t\u1eeb nh\u1eefng sai l\u1ea7m c\u00f3 th\u1ec3 m\u1eafc ph\u1ea3i, t\u1eeb \u0111\u00f3 \u00e1p d\u1ee5ng v\u00e0o th\u1ef1c t\u1ebf s\u1ef1 nghi\u1ec7p.<\/span><\/em><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<label for=\"ez-toc-cssicon-toggle-item-6abddc2f11d05\" class=\"ez-toc-cssicon-toggle-label\"><p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee5c l\u1ee5c<\/p>\n<span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #004f61;color:#004f61\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #004f61;color:#004f61\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\" style='display:none' id=\"ez-toc-cssicon-toggle-item-6abddc2f11d05\"  \/><nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/chan-dung-nha-quan-ly-the-he-moi\/#dac-diem-cua-nha-quan-ly-the-he-moi\" >\u0110\u1eb7c \u0111i\u1ec3m c\u1ee7a nh\u00e0 qu\u1ea3n l\u00fd th\u1ebf h\u1ec7 m\u1edbi<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/chan-dung-nha-quan-ly-the-he-moi\/#1-tro-thanh-huan-luyen-vien-coach-tot\" >1. Tr\u1edf th\u00e0nh hu\u1ea5n luy\u1ec7n vi\u00ean (coach) t\u1ed1t<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/chan-dung-nha-quan-ly-the-he-moi\/#2-khong-quan-ly-vi-mo\" >2. Kh\u00f4ng qu\u1ea3n l\u00fd vi m\u00f4<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/chan-dung-nha-quan-ly-the-he-moi\/#3-cham-soc-cho-su-phat-trien-toan-dien-cua-nhan-vien\" >3. Ch\u0103m s\u00f3c cho s\u1ef1 ph\u00e1t tri\u1ec3n to\u00e0n di\u1ec7n c\u1ee7a nh\u00e2n vi\u00ean<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/chan-dung-nha-quan-ly-the-he-moi\/#4-lang-nghe-doi-nhom\" >4. L\u1eafng nghe \u0111\u1ed9i nh\u00f3m<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/chan-dung-nha-quan-ly-the-he-moi\/#5-ho-tro-phat-trien-su-nghiep-cho-nhan-vien\" >5. H\u1ed7 tr\u1ee3 ph\u00e1t tri\u1ec3n s\u1ef1 nghi\u1ec7p cho nh\u00e2n vi\u00ean<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/chan-dung-nha-quan-ly-the-he-moi\/#cac-sai-lam-thuong-gap-va-bai-hoc-kinh-nghiem\" >C\u00e1c sai l\u1ea7m th\u01b0\u1eddng g\u1eb7p v\u00e0 b\u00e0i h\u1ecdc kinh nghi\u1ec7m<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/chan-dung-nha-quan-ly-the-he-moi\/#1-quan-ly-vi-mo\" >1. Qu\u1ea3n l\u00fd vi m\u00f4<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/chan-dung-nha-quan-ly-the-he-moi\/#2-quan-ly-dua-vao-quyen-luc-hoac-cai-toi\" >2. Qu\u1ea3n l\u00fd d\u1ef1a v\u00e0o quy\u1ec1n l\u1ef1c ho\u1eb7c c\u00e1i t\u00f4i<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/chan-dung-nha-quan-ly-the-he-moi\/#3-khong-lang-nghe\" >3. Kh\u00f4ng l\u1eafng nghe<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/chan-dung-nha-quan-ly-the-he-moi\/#4-bo-qua-tam-quan-trong-cua-nhan-vien\" >4. B\u1ecf qua t\u1ea7m quan tr\u1ecdng c\u1ee7a nh\u00e2n vi\u00ean<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/chan-dung-nha-quan-ly-the-he-moi\/#5-thieu-su-tin-tuong\" >5. Thi\u1ebfu s\u1ef1 tin t\u01b0\u1edfng<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"dac-diem-cua-nha-quan-ly-the-he-moi\"><\/span><span style=\"font-size: 24pt;\"><strong>\u0110\u1eb7c \u0111i\u1ec3m c\u1ee7a nh\u00e0 qu\u1ea3n l\u00fd th\u1ebf h\u1ec7 m\u1edbi<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1-tro-thanh-huan-luyen-vien-coach-tot\"><\/span><span style=\"font-size: 18pt;\"><strong>1. Tr\u1edf th\u00e0nh hu\u1ea5n luy\u1ec7n vi\u00ean (coach) t\u1ed1t<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">Hu\u1ea5n luy\u1ec7n l\u00e0 qu\u00e1 tr\u00ecnh t\u1eadn d\u1ee5ng t\u1ed1i \u0111a t\u00e0i n\u0103ng v\u00e0 k\u1ef9 n\u0103ng c\u1ee7a t\u1eebng th\u00e0nh vi\u00ean trong nh\u00f3m. Nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00fd &#8211; hu\u1ea5n luy\u1ec7n vi\u00ean gi\u1ecfi th\u01b0\u1eddng quan t\u00e2m \u0111\u1ebfn t\u1eebng th\u00e0nh vi\u00ean. Th\u00e1ch th\u1ee9c c\u1ee7a h\u1ecd l\u00e0 t\u1ed5 ch\u1ee9c \u0111\u1ed9i nh\u00f3m sao cho m\u1ed7i ng\u01b0\u1eddi \u0111\u01b0\u1ee3c l\u00e0m vi\u1ec7c \u1edf v\u1ecb tr\u00ed t\u1ed1t nh\u1ea5t ph\u00f9 h\u1ee3p nh\u1ea5t &#8211; n\u01a1i m\u00e0 h\u1ecd c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng nh\u1eefng \u0111i\u1ec3m m\u1ea1nh v\u00e0 c\u00f3 \u0111\u1ed9ng l\u1ef1c cao \u0111\u1ec3 \u0111\u00f3ng g\u00f3p. T\u1eeb \u0111\u00f3, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 th\u00fac \u0111\u1ea9y nh\u00e2n vi\u00ean th\u1ec3 hi\u1ec7n t\u1ed1i \u0111a kh\u1ea3 n\u0103ng c\u1ee7a m\u00ecnh.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">Tuy nhi\u00ean, \u0111\u1ec3 duy tr\u00ec th\u00e0nh c\u00f4ng cho \u0111\u1ed9i nh\u00f3m, ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c th\u00e0nh vi\u00ean \u0111\u1ec3 gi\u00fap h\u1ecd gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1. \u0110\u00f3 l\u00e0 \u0111i\u1ec1u m\u00e0 nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00fd &#8211; hu\u1ea5n luy\u1ec7n vi\u00ean xu\u1ea5t s\u1eafc th\u1ef1c hi\u1ec7n.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2-khong-quan-ly-vi-mo\"><\/span><strong><span style=\"font-size: 18pt;\">2. Kh\u00f4ng qu\u1ea3n l\u00fd vi m\u00f4<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">Trong m\u1ed9t d\u1ef1 \u00e1n c\u1ee7a Google v\u1edbi nh\u1eefng nh\u00e0 qu\u1ea3n l\u00fd xu\u1ea5t s\u1eafc c\u1ee7a h\u1ecd \u0111\u00e3 ch\u1ec9 ra, nh\u00e0 qu\u1ea3n l\u00fd th\u01b0\u1eddng t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho nh\u00e2n vi\u00ean t\u1ef1 quy\u1ebft \u0111\u1ecbnh trong c\u00f4ng vi\u1ec7c v\u00e0 kh\u00f4ng can thi\u1ec7p qu\u00e1 nhi\u1ec1u, kh\u00f4ng \u00e9p nh\u00e2n vi\u00ean ph\u1ea3i l\u00e0m theo c\u00e1ch c\u1ee7a h\u1ecd trong t\u1eebng kh\u00eda c\u1ea1nh c\u00f4ng vi\u1ec7c. Khi ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00f4ng \u0111\u1ec3 nh\u00e2n vi\u00ean t\u1ef1 l\u00e0m vi\u1ec7c v\u00e0 kh\u00f4ng tin t\u01b0\u1edfng v\u00e0o kh\u1ea3 n\u0103ng c\u1ee7a h\u1ecd, k\u1ebft qu\u1ea3 c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y m\u1ea5t \u0111\u1ed9ng l\u1ef1c v\u00e0 kh\u00f4ng c\u00f2n h\u1ee9ng th\u00fa c\u1ed1ng hi\u1ebfn cho t\u1ed5 ch\u1ee9c.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3-cham-soc-cho-su-phat-trien-toan-dien-cua-nhan-vien\"><\/span><strong><span style=\"font-size: 18pt;\">3. Ch\u0103m s\u00f3c cho s\u1ef1 ph\u00e1t tri\u1ec3n to\u00e0n di\u1ec7n c\u1ee7a nh\u00e2n vi\u00ean<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">H\u1ea7u h\u1ebft c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u1ec1u chu\u1ea9n b\u1ecb k\u1ebf ho\u1ea1ch cho nh\u1eefng tr\u01b0\u1eddng h\u1ee3p khi nh\u00e2n vi\u00ean g\u1eb7p nguy c\u01a1 ki\u1ec7t s\u1ee9c. Tuy nhi\u00ean, ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n l\u00e0m nhi\u1ec1u h\u01a1n th\u1ebf. H\u1ecd c\u1ea7n nh\u00ecn nh\u1eadn t\u1ed5ng th\u1ec3 v\u1ec1 s\u1ee9c kh\u1ecfe c\u1ee7a nh\u00e2n vi\u00ean, bao g\u1ed3m c\u1ea3 s\u1ee9c kh\u1ecfe tinh th\u1ea7n v\u00e0 c\u1ea3m x\u00fac, qu\u1ea3n l\u00fd stress v\u00e0 c\u00e1c bi\u1ec7n ph\u00e1p ch\u0103m s\u00f3c ph\u00f2ng ng\u1eeba cho to\u00e0n b\u1ed9 c\u00e1 nh\u00e2n.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">\u0110\u1ec3 \u0111\u1eb7t s\u1ef1 ph\u00e1t tri\u1ec3n to\u00e0n di\u1ec7n l\u00ean h\u00e0ng \u0111\u1ea7u, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd n\u00ean b\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c ti\u1ebfn h\u00e0nh cu\u1ed9c kh\u1ea3o s\u00e1t v\u1edbi nh\u00e2n vi\u00ean \u0111\u1ec3 \u0111o l\u01b0\u1eddng t\u1ea5t c\u1ea3 c\u00e1c kh\u00eda c\u1ea1nh c\u1ee7a s\u1ee9c kh\u1ecfe. Nghi\u00ean c\u1ee9u c\u1ee7a Gallup x\u00e1c \u0111\u1ecbnh s\u00e1u kh\u00eda c\u1ea1nh c\u1ee7a s\u1ee9c kh\u1ecfe bao g\u1ed3m: t\u00e2m l\u00fd, s\u1ef1 nghi\u1ec7p, x\u00e3 h\u1ed9i, t\u00e0i ch\u00ednh, th\u1ec3 ch\u1ea5t v\u00e0 c\u1ed9ng \u0111\u1ed3ng. T\u1ea5t c\u1ea3 s\u00e1u kh\u00eda c\u1ea1nh n\u00e0y li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 ph\u00e1t tri\u1ec3n to\u00e0n di\u1ec7n v\u00e0 cu\u1ed9c s\u1ed1ng tr\u1ecdn v\u1eb9n cho nh\u00e2n vi\u00ean.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/gemglobal.local\/wp-content\/uploads\/2023\/11\/2-14.png\" alt=\"\" class=\"wp-image-2984\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4-lang-nghe-doi-nhom\"><\/span><strong><span style=\"font-size: 18pt;\">4. L\u1eafng nghe \u0111\u1ed9i nh\u00f3m<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">K\u1ef9 n\u0103ng l\u1eafng nghe t\u00edch c\u1ef1c trong cu\u1ed9c tr\u00f2 chuy\u1ec7n l\u00e0 n\u1ec1n t\u1ea3ng cho vi\u1ec7c giao ti\u1ebfp hi\u1ec7u qu\u1ea3 v\u1edbi con ng\u01b0\u1eddi. \u0110i\u1ec1u n\u00e0y th\u1ec3 hi\u1ec7n s\u1ef1 t\u00f4n tr\u1ecdng v\u00e0 h\u1ee9ng th\u00fa v\u1edbi \u00fd ki\u1ebfn c\u1ee7a h\u1ecd.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">Tuy v\u1eady, k\u1ef9 n\u0103ng l\u1eafng nghe t\u00edch c\u1ef1c l\u1ea1i l\u00e0 m\u1ed9t trong nh\u1eefng k\u1ef9 n\u0103ng \u00edt \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o trong l\u00e3nh \u0111\u1ea1o. C\u00e1c nghi\u00ean c\u1ee9u x\u00e1c nh\u1eadn r\u1eb1ng h\u1ea7u h\u1ebft ch\u00fang ta \u0111\u1ec1u kh\u00f4ng l\u1eafng nghe th\u1eadt s\u1ef1 hi\u1ec7u qu\u1ea3. Khi b\u1ea1n n\u00f3i chuy\u1ec7n v\u1edbi s\u1ebfp, \u0111\u1ed3ng nghi\u1ec7p ho\u1eb7c kh\u00e1ch h\u00e0ng trong 10 ph\u00fat, c\u00e1c nghi\u00ean c\u1ee9u cho th\u1ea5y b\u1ea1n ch\u1ec9 t\u1eadp trung l\u1eafng nghe d\u01b0\u1edbi m\u1ed9t n\u1eeda cu\u1ed9c tr\u00f2 chuy\u1ec7n. V\u1edbi vai tr\u00f2 ng\u01b0\u1eddi qu\u1ea3n l\u00fd, vi\u1ec7c ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng l\u1eafng nghe t\u00edch c\u1ef1c l\u00e0 c\u1ef1c k\u1ef3 quan tr\u1ecdng \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1, x\u00e2y d\u1ef1ng l\u00f2ng tin v\u00e0 gi\u00e0nh \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng l\u00f2ng v\u00e0 t\u00e2m huy\u1ebft t\u1eeb c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5-ho-tro-phat-trien-su-nghiep-cho-nhan-vien\"><\/span><strong><span style=\"font-size: 18pt;\">5. H\u1ed7 tr\u1ee3 ph\u00e1t tri\u1ec3n s\u1ef1 nghi\u1ec7p cho nh\u00e2n vi\u00ean<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">Nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n tin t\u01b0\u1edfng v\u00e0o c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m b\u1eb1ng c\u00e1ch duy tr\u00ec c\u00e1i nh\u00ecn t\u00edch c\u1ef1c v\u1ec1 h\u1ecd, quan t\u00e2m \u0111\u1ebfn c\u00f4ng vi\u1ec7c v\u00e0 ho\u1ea1ch \u0111\u1ecbnh s\u1ef1 nghi\u1ec7p, v\u00e0 t\u1ea1o ra c\u01a1 h\u1ed9i h\u1ecdc t\u1eadp v\u00e0 ph\u00e1t tri\u1ec3n cho nh\u00e2n vi\u00ean.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"cac-sai-lam-thuong-gap-va-bai-hoc-kinh-nghiem\"><\/span><strong><span style=\"font-size: 24pt;\">C\u00e1c sai l\u1ea7m th\u01b0\u1eddng g\u1eb7p v\u00e0 b\u00e0i h\u1ecdc kinh nghi\u1ec7m<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1-quan-ly-vi-mo\"><\/span><strong><span style=\"font-size: 18pt;\">1. Qu\u1ea3n l\u00fd vi m\u00f4<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">C\u00f3 nhi\u1ec1u nh\u00e0 qu\u1ea3n l\u00fd chi ph\u1ed1i m\u1ecdi kh\u00eda c\u1ea1nh c\u1ee7a c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean, t\u1ef1 \u0111\u1ec1 xu\u1ea5t c\u00e1c quy\u1ebft \u0111\u1ecbnh v\u00e0 qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c, d\u1eabn d\u1eaft v\u1edbi th\u00e1i \u0111\u1ed9 ch\u1ee7 quan khi\u1ebfn ng\u01b0\u1eddi kh\u00e1c e ng\u1ea1i, v\u00e0 \u0111\u00e2y c\u0169ng ch\u00ednh l\u00e0 sai l\u1ea7m s\u1ed1 m\u1ed9t. Vi\u1ec7c qu\u1ea3n l\u00fd vi m\u00f4 s\u1ebd s\u1ebd l\u00e0m gi\u1ea3m \u0111\u1ed9ng l\u1ef1c v\u00e0 s\u00e1ng t\u1ea1o c\u1ee7a \u0111\u1ed9i nh\u00f3m.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">K\u1ec3 t\u1eeb khi Covid-19 xu\u1ea5t hi\u1ec7n, ranh gi\u1edbi gi\u1eefa c\u00f4ng vi\u1ec7c v\u00e0 cu\u1ed9c s\u1ed1ng c\u00e1 nh\u00e2n g\u1ea7n nh\u01b0 kh\u00f4ng c\u00f2n t\u1ed3n t\u1ea1i khi c\u00e1c t\u1ed5 ch\u1ee9c cho ph\u00e9p \u0111\u1ed9i ng\u0169 l\u00e0m vi\u1ec7c t\u1eeb xa. L\u1ecbch l\u00e0m t\u1eeb 9 gi\u1edd s\u00e1ng \u0111\u1ebfn 5 gi\u1edd chi\u1ec1u \u0111\u00e3 tr\u1edf n\u00ean l\u1ed7i th\u1eddi, v\u00e0 s\u1ef1 linh ho\u1ea1t trong th\u1eddi gian l\u00e0m vi\u1ec7c \u0111\u01b0\u1ee3c \u0111\u1ec1 cao.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">V\u1ea5n \u0111\u1ec1 m\u00e0 h\u1ea7u h\u1ebft c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd g\u1eb7p ph\u1ea3i khi l\u00e0m vi\u1ec7c kh\u00f4ng c\u00f3 s\u1ef1 \u0111\u1ed3ng b\u1ed9 l\u00e0 theo k\u1ecbp l\u1ecbch tr\u00ecnh lu\u00f4n bi\u1ebfn \u0111\u1ed5i c\u1ee7a \u0111\u1ed9i nh\u00f3m trong khi v\u1eabn \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau v\u1ec1 n\u0103ng su\u1ea5t. Vetri Vellore &#8211; CEO c\u1ee7a c\u00f4ng ty c\u00f4ng ngh\u1ec7 Ally.io &#8211; cho bi\u1ebft r\u1eb1ng vi\u1ec7c qu\u1ea3n l\u00fd t\u1ed5ng th\u1ec3, ch\u1ee9 kh\u00f4ng ph\u1ea3i qu\u1ea3n l\u00fd vi m\u00f4, m\u1edbi l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 \u0111\u1ed1i ph\u00f3 v\u1edbi v\u1ea5n \u0111\u1ec1 n\u00e0y.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">&#8220;Gi\u1eef cho nh\u00e2n vi\u00ean lu\u00f4n t\u1eadp trung v\u00e0o m\u1ee5c ti\u00eau ch\u00ednh c\u1ea7n l\u00e0m thay v\u00ec t\u1eadp trung v\u00e0o c\u00e1c \u0111\u1ea7u vi\u1ec7c nh\u1ecf l\u1ebb,&#8221; Vellore chia s\u1ebb. &#8220;Mi\u1ec5n l\u00e0 c\u00e1c m\u1ee5c ti\u00eau ch\u00ednh \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3, c\u00f2n kh\u00f4ng t\u00f4i s\u1ebd kh\u00f4ng quan t\u00e2m khi n\u00e0o h\u1ecd ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c.&#8221;<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2-quan-ly-dua-vao-quyen-luc-hoac-cai-toi\"><\/span><strong><span style=\"font-size: 18pt;\">2. Qu\u1ea3n l\u00fd d\u1ef1a v\u00e0o quy\u1ec1n l\u1ef1c ho\u1eb7c c\u00e1i t\u00f4i<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">T\u1ef1 m\u00e3n l\u00e0 ngu\u1ed3n g\u1ed1c c\u1ee7a nhi\u1ec1u cu\u1ed9c xung \u0111\u1ed9t. Trong m\u1ed9t kh\u1ea3o s\u00e1t c\u1ee7a Inc., m\u1ed9t ng\u01b0\u1eddi \u0111\u00e3 tr\u00ecnh b\u00e0y: &#8220;S\u1ef1 ki\u00eau c\u0103ng tr\u00ed tu\u1ec7 nh\u01b0 m\u1ed9t con m\u1ed1i l\u00e0m t\u1ed5 trong m\u1ed9t s\u1ed1 l\u00e3nh \u0111\u1ea1o v\u00e0 m\u1ea1ng l\u01b0\u1edbi t\u1ed5 ch\u1ee9c.&#8221;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">Khi ng\u01b0\u1eddi qu\u1ea3n l\u00fd t\u1ef1 th\u1ea5y m\u00ecnh l\u00e0 ngu\u1ed3n th\u00f4ng tin cho t\u1ea5t c\u1ea3 c\u00e2u tr\u1ea3 l\u1eddi v\u00e0 \u00fd t\u01b0\u1edfng hay nh\u1ea5t, v\u00e0 s\u1eed d\u1ee5ng \u0111i\u1ec1u \u0111\u00f3 \u0111\u1ec3 \u00e1p \u0111\u1ea3o ho\u1eb7c ki\u1ec3m so\u00e1t nh\u00e2n vi\u00ean, \u0111i\u1ec1u n\u00e0y s\u1ebd ph\u00e1 hu\u1ef7 tinh th\u1ea7n l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">\u1ede m\u1ed7i ch\u00fang ta \u0111\u1ec1u t\u1ed3n t\u1ea1i m\u1ed9t m\u1ee9c \u0111\u1ed9 \u00edch k\u1ef7 n\u00e0o \u0111\u00f3, nh\u01b0ng vi\u1ec7c th\u1ec3 hi\u1ec7n qu\u00e1 m\u1ee9c s\u1ef1 t\u1ef1 tin, s\u1ef1 ki\u00eau ng\u1ea1o v\u00e0 c\u00e1i t\u00f4i c\u1ee7a m\u1ed9t ng\u01b0\u1eddi c\u1ea5p tr\u00ean trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c nh\u00f3m s\u1ebd \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh chung, khi\u1ebfn cho m\u1ecdi ng\u01b0\u1eddi c\u1ea3m th\u1ea5y ch\u00e1n n\u1ea3n v\u00e0 \u0111i\u1ec1u n\u00e0y th\u01b0\u1eddng d\u1eabn \u0111\u1ebfn k\u1ebft c\u1ee5c kh\u00f4ng t\u1ed1t.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">&#8220;N\u1ebfu ch\u00fang ta t\u1eadp trung qu\u00e1 nhi\u1ec1u v\u00e0o l\u00f2ng ki\u00eau h\u00e3nh b\u00ean trong&#8230; ch\u00fang ta s\u1ebd b\u1ecb \u00e1m \u1ea3nh b\u1edfi nh\u1eefng g\u00ec ch\u00fang ta mu\u1ed1n v\u00e0 nh\u1eefng th\u1ee9 ch\u00fang ta cho l\u00e0 c\u1ea7n ph\u1ea3i b\u1ea3o v\u1ec7 ho\u1eb7c th\u00fac \u0111\u1ea9y nh\u1eb1m th\u1ecfa m\u00e3n nh\u1eefng l\u1ee3i \u00edch c\u00e1 nh\u00e2n c\u1ee7a b\u1ea3n th\u00e2n,&#8221; Walt Rakowich, t\u00e1c gi\u1ea3 c\u1ee7a cu\u1ed1n s\u00e1ch &#8220;Transfluence: How to Lead With Transformative Influence in Today&#8217;s Climates of Change,&#8221; vi\u1ebft.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3-khong-lang-nghe\"><\/span><strong><span style=\"font-size: 18pt;\">3. Kh\u00f4ng l\u1eafng nghe<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">Vi\u1ec7c l\u1eafng nghe \u0111\u00e3 tr\u1edf th\u00e0nh m\u1ed9t ngh\u1ec7 thu\u1eadt b\u1ecb \u201cb\u1ecf qu\u00ean\u201d. Nh\u01b0 \u0111\u00e3 n\u00f3i, vi\u1ec7c thi\u1ebfu s\u1ef1 l\u1eafng nghe t\u00edch c\u1ef1c v\u00e0 t\u00f4n tr\u1ecdng c\u00f9ng v\u1edbi s\u1ef1 thi\u1ebfu giao ti\u1ebfp hai chi\u1ec1u &#8211; ch\u1ec9 g\u1eedi th\u00f4ng tin m\u00e0 kh\u00f4ng ti\u1ebfp nh\u1eadn &#8211; l\u00e0 m\u1ed9t sai l\u1ea7m r\u00f5 r\u1ec7t \u1edf nhi\u1ec1u nh\u00e0 qu\u1ea3n l\u00fd.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">C\u00f3 th\u1ec3 \u0111i\u1ec1u n\u00e0y l\u00e0 do c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd b\u1eadn r\u1ed9n \u201cch\u1ea1y deadline\u201d \u0111\u1ec3 \u0111\u00e1p \u1ee9ng c\u00e1c th\u1eddi h\u1ea1n v\u00e0 ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5, v\u00e0 \u0111\u01a1n gi\u1ea3n l\u00e0 kh\u00f4ng d\u00e0nh th\u1eddi gian \u0111\u1ec3 \u201cs\u1ed1ng ch\u1eadm\u201d v\u00e0 th\u1ef1c s\u1ef1 l\u1eafng nghe nh\u1eefng \u0111i\u1ec1u \u0111ang di\u1ec5n ra xung quanh h\u1ecd.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">\u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 g\u00e2y nguy hi\u1ec3m, v\u00ec h\u1ecd c\u00f3 th\u1ec3 b\u1ecf qua nh\u1eefng d\u1ea5u hi\u1ec7u quan tr\u1ecdng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c, v\u00e0 th\u1eadm ch\u00ed \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn hi\u1ec7u qu\u1ea3 v\u00e0 s\u1ef1 ph\u00e1t tri\u1ec3n s\u1ef1 nghi\u1ec7p c\u1ee7a ch\u00ednh h\u1ecd.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">Nh\u1eefng nh\u00e0 qu\u1ea3n l\u00fd th\u01b0\u1eddng xuy\u00ean l\u1eafng nghe v\u00e0 h\u00e0nh \u0111\u1ed9ng d\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i cho th\u1ea5y r\u1eb1ng h\u1ecd quan t\u00e2m \u0111\u1ebfn nh\u00e2n vi\u00ean. \u0110i\u1ec1u n\u00e0y cho th\u1ea5y r\u1eb1ng n\u1ebfu nh\u00e2n vi\u00ean \u0111\u1ebfn g\u1eb7p qu\u1ea3n l\u00fd tr\u00ecnh b\u00e0y nh\u1eefng v\u1ea5n \u0111\u1ec1 ho\u1eb7c lo ng\u1ea1i, h\u1ecd s\u1ebd \u0111\u01b0\u1ee3c l\u1eafng nghe, \u0111\u01b0\u1ee3c \u0111\u1ed1i x\u1eed m\u1ed9t c\u00e1ch nghi\u00eam t\u00fac v\u00e0 gi\u1ea3i quy\u1ebft m\u1ed9t c\u00e1ch th\u00edch h\u1ee3p.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">&#8220;Ch\u00fang t\u00f4i \u0111\u00e3 \u00e1p d\u1ee5ng nhi\u1ec1u c\u00f4ng c\u1ee5 ph\u1ea3n h\u1ed3i, bao g\u1ed3m c\u1ea3 kh\u1ea3o s\u00e1t nh\u00e2n vi\u00ean, v\u00e0 t\u00f4i th\u01b0\u1eddng y\u00eau c\u1ea7u c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m g\u1eedi c\u00e2u h\u1ecfi v\u00e0 t\u00f4i s\u1ebd tr\u1ea3 l\u1eddi trong email Q&amp;A h\u00e0ng tu\u1ea7n c\u1ee7a c\u00f4ng ty,&#8221; Jason VandeBoom &#8211; CEO c\u1ee7a ActiveCampaign &#8211; gi\u1ea3i th\u00edch. &#8220;Quan tr\u1ecdng l\u00e0 b\u1ea1n c\u1ea7n truy\u1ec1n \u0111\u1ea1t r\u1eb1ng b\u1ea1n \u0111ang l\u1eafng nghe v\u00e0 s\u1eb5n l\u00f2ng tr\u1ea3 l\u1eddi nh\u1eefng c\u00e2u h\u1ecfi kh\u00f3 m\u1ed9t c\u00e1ch trung th\u1ef1c v\u00e0 minh b\u1ea1ch cho nh\u00e2n vi\u00ean.&#8221;<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/gemglobal.local\/wp-content\/uploads\/2023\/11\/3-14.png\" alt=\"\" class=\"wp-image-2985\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4-bo-qua-tam-quan-trong-cua-nhan-vien\"><\/span><strong><span style=\"font-size: 18pt;\">4. B\u1ecf qua t\u1ea7m quan tr\u1ecdng c\u1ee7a nh\u00e2n vi\u00ean<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">M\u1ed9t sai l\u1ea7m th\u01b0\u1eddng g\u1eb7p l\u00e0 nh\u00e0 qu\u1ea3n l\u00fd coi nh\u1eb9 gi\u00e1 tr\u1ecb c\u1ee7a nh\u00e2n vi\u00ean. H\u1ecd c\u00f3 th\u1ec3 kh\u00f4ng quan t\u00e2m, kh\u00f4ng bi\u1ebft c\u00e1ch quan t\u00e2m, ho\u1eb7c \u0111\u00e3 kh\u00f4ng c\u00f2n quan t\u00e2m. M\u00e0 th\u1ef1c t\u1ebf l\u00e0, nh\u00e0 l\u00e3nh \u0111\u1ea1o hay qu\u1ea3n l\u00fd xem nh\u00e2n vi\u00ean \u0111\u1ec1u c\u00f3 th\u1ec3 thay th\u1ebf v\u00e0 nh\u01b0 &#8220;b\u00e1nh r\u0103ng tr\u00ean b\u00e1nh xe&#8221; ch\u1ee9 kh\u00f4ng xem h\u1ecd l\u00e0 \u0111\u1ed3ng nghi\u1ec7p x\u1ee9ng \u0111\u00e1ng \u0111\u01b0\u1ee3c \u0111\u1ed1i x\u1eed nh\u01b0 c\u00e1c \u0111\u1ed1i t\u00e1c kinh doanh trong vi\u1ec7c t\u1ea1o ra nh\u1eefng th\u00e0nh t\u1ef1u.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">Nh\u00e2n vi\u00ean mu\u1ed1n g\u00ec \u0111\u1ec3 th\u1ef1c s\u1ef1 c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c tr\u00e2n tr\u1ecdng b\u1edfi nh\u00e0 qu\u1ea3n l\u00fd c\u1ee7a h\u1ecd? Hai \u0111i\u1ec1u m\u00e0 nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 l\u00e0m l\u00e0:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-size: 14pt;\">\u0110\u1ea7u t\u01b0 v\u00e0o nh\u00e2n vi\u00ean th\u00f4ng qua c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n v\u00e0 h\u01b0\u1edbng d\u1eabn.<\/span><\/li>\n\n\n\n<li><span style=\"font-size: 14pt;\">X\u00e1c \u0111\u1ecbnh nh\u1eefng k\u1ef9 n\u0103ng v\u00e0 \u0111i\u1ec3m m\u1ea1nh \u0111\u1ed9c \u0111\u00e1o c\u1ee7a t\u1eebng ng\u01b0\u1eddi v\u00e0 s\u1eed d\u1ee5ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 \u0111\u1ec3 \u0111\u1ea1t k\u1ebft qu\u1ea3 kinh doanh.<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5-thieu-su-tin-tuong\"><\/span><strong><span style=\"font-size: 18pt;\">5. Thi\u1ebfu s\u1ef1 tin t\u01b0\u1edfng<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">V\u00ec nh\u00e2n vi\u00ean l\u00e0 nh\u1eefng ng\u01b0\u1eddi t\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng n\u00ean h\u1ecd n\u1eafm v\u1eefng nh\u1ea5t c\u00e1ch th\u1ee9c c\u00f4ng vi\u1ec7c di\u1ec5n ra. Do \u0111\u00f3, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n t\u00edch l\u0169y l\u00f2ng tin c\u1ee7a nh\u00e2n vi\u00ean b\u1eb1ng c\u00e1ch ti\u1ebfp c\u1eadn h\u1ecd \u0111\u1ec3 l\u1ea5y \u00fd ki\u1ebfn, s\u1ef1 \u0111\u1ed3ng thu\u1eadn, t\u01b0 v\u1ea5n v\u00e0 \u00fd t\u01b0\u1edfng cho chi\u1ebfn l\u01b0\u1ee3c. \u0110i\u1ec1u n\u00e0y t\u1ea1o d\u1ef1ng n\u00ean m\u1ed9t v\u0103n h\u00f3a \u0111\u00e1ng tin c\u1eady, n\u01a1i nh\u1eefng ng\u01b0\u1eddi l\u00e0m vi\u1ec7c c\u1ea3m th\u1ea5y \u0111\u1ee7 an to\u00e0n \u0111\u1ec3 \u0111\u1eb7t c\u00e2u h\u1ecfi, \u0111\u00f3ng g\u00f3p \u00fd ki\u1ebfn v\u00e0 chia s\u1ebb nh\u1eefng quan \u0111i\u1ec3m mang gi\u00e1 tr\u1ecb v\u00e0 gi\u00fap gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 chung.<\/span><\/p>\n\n\n\n<p class=\"has-text-align-right wp-block-paragraph\"><em><span style=\"font-size: 14pt;\">Ngu\u1ed3n: Inc., GEM Global bi\u00ean d\u1ecbch v\u00e0 bi\u00ean so\u1ea1n.<\/span><\/em><\/p>","protected":false},"featured_media":2983,"template":"","chuyen-muc-tai-lieu":[23,25,27,28],"class_list":["post-2982","tai-lieu","type-tai-lieu","status-publish","has-post-thumbnail","hentry","chuyen-muc-tai-lieu-dao-tao-va-phat-trien","chuyen-muc-tai-lieu-ly-thuyet-quan-tri","chuyen-muc-tai-lieu-quan-ly-lanh-dao","chuyen-muc-tai-lieu-quan-tri-nhan-su"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/tai-lieu\/2982","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/tai-lieu"}],"about":[{"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/types\/tai-lieu"}],"version-history":[{"count":0,"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/tai-lieu\/2982\/revisions"}],"wp:attachment":[{"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/media?parent=2982"}],"wp:term":[{"taxonomy":"chuyen-muc-tai-lieu","embeddable":true,"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/chuyen-muc-tai-lieu?post=2982"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}