{"id":2348,"date":"2023-05-16T10:08:45","date_gmt":"2023-05-16T10:08:45","guid":{"rendered":"https:\/\/gemglobal.edu.vn\/?post_type=tai-lieu&#038;p=2348"},"modified":"2023-11-14T06:33:02","modified_gmt":"2023-11-14T06:33:02","slug":"truc-quan-hoa-du-lieu","status":"publish","type":"tai-lieu","link":"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/","title":{"rendered":"C\u00e1ch S\u1eed D\u1ee5ng Tr\u1ef1c Quan H\u00f3a D\u1eef Li\u1ec7u Nh\u00e2n S\u1ef1 \u0110\u1ec3 K\u1ec3 C\u00e2u Chuy\u1ec7n T\u1ea1o \u1ea2nh H\u01b0\u1edfng"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><em><span style=\"font-weight: 400; font-size: 14pt;\"><strong>Tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u<\/strong> gi\u00fap ng\u01b0\u1eddi l\u00e0m HR gi\u00fap tr\u00ecnh b\u00e0y v\u00e0 truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin t\u1edbi c\u00e1c b\u00ean li\u00ean quan m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Trong th\u1ebf gi\u1edbi ng\u00e0y nay, c\u00e1c doanh nghi\u1ec7p kh\u00f3 c\u00f3 th\u1ec3 th\u00e0nh c\u00f4ng v\u00e0 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng n\u1ebfu kh\u00f4ng s\u1eed d\u1ee5ng d\u1eef li\u1ec7u.<\/span><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><span style=\"font-weight: 400; font-size: 14pt;\">Trong b\u00e0i vi\u1ebft n\u00e0y, <strong>GEM Global<\/strong> mang \u0111\u1ebfn b\u1ea1n c\u00e1c c\u00e1ch s\u1eed d\u1ee5ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u nh\u00e2n s\u1ef1, th\u00f4ng qua \u0111\u00f3 k\u1ec3 c\u00e2u chuy\u1ec7n t\u1ea1o \u1ea3nh h\u01b0\u1edfng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/span><\/em><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<label for=\"ez-toc-cssicon-toggle-item-6af653bb9553d\" class=\"ez-toc-cssicon-toggle-label\"><p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee5c l\u1ee5c<\/p>\n<span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #004f61;color:#004f61\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #004f61;color:#004f61\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\" style='display:none' id=\"ez-toc-cssicon-toggle-item-6af653bb9553d\"  \/><nav><ul class='ez-toc-list ez-toc-list-level-1' ><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#i-truc-quan-hoa-du-lieu-la-gi\" >I. Tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u l\u00e0 g\u00ec?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#ii-vi-sao-truc-quan-hoa-du-lieu-lai-can-thiet-voi-nguoi-lam-hr\" >II. V\u00ec sao tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u l\u1ea1i c\u1ea7n thi\u1ebft v\u1edbi ng\u01b0\u1eddi l\u00e0m HR?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#iii-lich-su-cua-truc-quan-hoa-du-lieu\" >III. L\u1ecbch s\u1eed c\u1ee7a tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#iv-cach-su-dung-truc-quan-hoa-du-lieu-nhan-su\" >IV. C\u00e1ch s\u1eed d\u1ee5ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u nh\u00e2n s\u1ef1<\/a><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#1-su-dung-truc-quan-hoa-du-lieu-cho-tuyen-dung-recruiting\" >1. S\u1eed d\u1ee5ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u cho Tuy\u1ec3n d\u1ee5ng (Recruiting)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#2-su-dung-truc-quan-hoa-du-lieu-do-luong-su-thay-doi-nhan-su-employee-turnover\" >2. S\u1eed d\u1ee5ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u \u0111o l\u01b0\u1eddng s\u1ef1 thay \u0111\u1ed5i nh\u00e2n s\u1ef1 (Employee turnover)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#3-su-dung-truc-quan-hoa-du-lieu-cho-viec-giu-chan-nhan-vien-retention\" >3. S\u1eed d\u1ee5ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u cho vi\u1ec7c Gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean (Retention)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#4-su-dung-truc-quan-hoa-du-lieu-do-luong-nang-suat\" >4. S\u1eed d\u1ee5ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u \u0111o l\u01b0\u1eddng n\u0103ng su\u1ea5t<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#5-su-dung-de-truc-quan-hoa-cac-xu-huong-trong-tuong-lai\" >5. S\u1eed d\u1ee5ng \u0111\u1ec3 tr\u1ef1c quan h\u00f3a c\u00e1c xu h\u01b0\u1edbng trong t\u01b0\u01a1ng lai<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#6-su-dung-truc-quan-hoa-du-lieu-trong-lap-ke-hoach-luc-luong-lao-dong\" >6. S\u1eed d\u1ee5ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u trong l\u1eadp k\u1ebf ho\u1ea1ch l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#v-can-lam-gi-de-truc-quan-hoa-du-lieu-hieu-qua\" >V. C\u1ea7n l\u00e0m g\u00ec \u0111\u1ec3 tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u hi\u1ec7u qu\u1ea3?<\/a><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#1-xac-dinh-muc-dich\" >1. X\u00e1c \u0111\u1ecbnh m\u1ee5c \u0111\u00edch<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#2-hieu-doi-tuong-xem-bao-cao\" >2. Hi\u1ec3u \u0111\u1ed1i t\u01b0\u1ee3ng xem b\u00e1o c\u00e1o<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#3-xac-dinh-du-lieu-nao-tao-ra-loai-truc-quan-hoa-tot-nhat\" >3. X\u00e1c \u0111\u1ecbnh d\u1eef li\u1ec7u n\u00e0o t\u1ea1o ra lo\u1ea1i tr\u1ef1c quan h\u00f3a t\u1ed1t nh\u1ea5t<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#vi-cac-loai-truc-quan-hoa-du-lieu\" >VI. C\u00e1c lo\u1ea1i tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#vii-dashboard-nhan-su\" >VII. Dashboard Nh\u00e2n s\u1ef1<\/a><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#1-time-to-start\" >1. Time-to-start<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#2-thay-doi-nhan-su\" >2. Thay \u0111\u1ed5i nh\u00e2n s\u1ef1<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/truc-quan-hoa-du-lieu\/#3-su-da-dang-cua-nhan-su\" >3. S\u1ef1 \u0111a d\u1ea1ng c\u1ee7a nh\u00e2n s\u1ef1<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"i-truc-quan-hoa-du-lieu-la-gi\"><\/span><strong><span style=\"font-size: 24pt;\">I. Tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u l\u00e0 g\u00ec?<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">Th\u1ebf gi\u1edbi c\u1ee7a ch\u00fang ta \u0111ang ng\u00e0y c\u00e0ng d\u1ef1a tr\u00ean data-driven, v\u00e0 \u0111\u1ec3 duy tr\u00ec t\u00ednh c\u1ea1nh tranh trong b\u1ed1i c\u1ea3nh kinh doanh, \u0111i\u1ec1u quan tr\u1ecdng h\u01a1n h\u1ebft l\u00e0 b\u1ea1n c\u1ea7n ph\u1ea3i xem v\u00e0 hi\u1ec3u \u0111\u01b0\u1ee3c d\u1eef li\u1ec7u. Tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u nh\u00e2n s\u1ef1 \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng v\u00ec b\u1ea1n s\u1ebd kh\u00f4ng b\u1ecb d\u1eabn d\u1eaft b\u1edfi b\u1ea3n n\u0103ng ho\u1eb7c tr\u1ef1c gi\u00e1c khi \u0111\u01b0a ra b\u1ea5t k\u1ef3 quy\u1ebft \u0111\u1ecbnh nh\u00e2n s\u1ef1 n\u00e0o n\u1eefa.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">Tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 tr\u00ecnh b\u00e0y th\u00f4ng tin v\u00e0 d\u1eef li\u1ec7u d\u01b0\u1edbi d\u1ea1ng \u0111\u1ed3 h\u1ecda. Vi\u1ec7c s\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3, b\u1ea3n \u0111\u1ed3 v\u00e0 \u0111\u1ed3 th\u1ecb gi\u00fap b\u1ea1n c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng hi\u1ec3u \u0111\u01b0\u1ee3c c\u00e1c m\u1eabu, xu h\u01b0\u1edbng v\u00e0 c\u00e1c \u0111i\u1ec3m ngo\u1ea1i lai trong d\u1eef li\u1ec7u.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">B\u1eb1ng vi\u1ec7c tr\u1ef1c quan h\u00f3a, b\u1ea1n kh\u00f4ng ch\u1ec9 c\u00f3 th\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean d\u1eef li\u1ec7u th\u00f4ng qua th\u00f4ng tin chi ti\u1ebft thu th\u1eadp \u0111\u01b0\u1ee3c, m\u00e0 c\u00f2n cung c\u1ea5p c\u00e1ch tr\u00ecnh b\u00e0y d\u1eef li\u1ec7u cho nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng chuy\u00ean v\u1ec1 k\u1ef9 thu\u1eadt nh\u01b0ng c\u1ea7n \u0111\u01b0\u1ee3c truy\u1ec1n \u0111\u1ea1t r\u00f5 r\u00e0ng v\u1ec1 m\u1eb7t th\u00f4ng tin.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">C\u00e1c chuy\u00ean gia v\u00e0 nh\u00e2n vi\u00ean nh\u00e2n s\u1ef1 s\u1eed d\u1ee5ng ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1ec3 gi\u00fap <strong>\u0111\u1ecbnh h\u01b0\u1edbng c\u00e1c quy\u1ebft \u0111\u1ecbnh<\/strong> v\u1ec1 qu\u1ea3n tr\u1ecb ngu\u1ed3n nh\u00e2n l\u1ef1c, kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o v\u00e0 tuy\u1ec3n d\u1ee5ng cho t\u1ed5 ch\u1ee9c. M\u1ed9t b\u00e1o c\u00e1o d\u1eef li\u1ec7u c\u00f3 s\u1eed d\u1ee5ng h\u00ecnh \u1ea3nh tr\u1ef1c quan s\u1ebd <strong>mang l\u1ea1i th\u00f4ng tin c\u00f3 s\u1ee9c \u1ea3nh h\u01b0\u1edfng<\/strong> v\u00e0 chuy\u00ean s\u00e2u, h\u01a1n l\u00e0 nh\u1eefng b\u1ea3n b\u00e1o c\u00e1o ch\u1ec9 \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n b\u1eb1ng c\u00e1c d\u1ea5u \u0111\u1ea7u d\u00f2ng ho\u1eb7c \u0111\u00e1nh s\u1ed1.<\/span><\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"ii-vi-sao-truc-quan-hoa-du-lieu-lai-can-thiet-voi-nguoi-lam-hr\"><\/span><strong>II. V\u00ec sao tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u l\u1ea1i c\u1ea7n thi\u1ebft v\u1edbi ng\u01b0\u1eddi l\u00e0m HR?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">C\u00e1c chuy\u00ean gia nh\u00e2n s\u1ef1 \u0111\u00f4i khi thi\u1ebfu \u0111i k\u1ef9 n\u0103ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u (kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c &#8211; skill gap). Tuy nhi\u00ean, tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u mang \u0111\u1ebfn cho c\u00e1c chuy\u00ean gia nh\u00e2n s\u1ef1 c\u01a1 h\u1ed9i \u0111\u00e1ng k\u1ec3 \u0111\u1ec3 cung c\u1ea5p nh\u1eefng hi\u1ec3u bi\u1ebft c\u00f3 \u00fd ngh\u0129a v\u1ec1 ngu\u1ed3n nh\u00e2n l\u1ef1c t\u00e0i n\u0103ng c\u1ee7a t\u1ed5 ch\u1ee9c, v\u00e0 ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 b\u1ed5 sung b\u1eb1ng c\u00e1c kh\u00f3a h\u1ecdc chuy\u00ean s\u00e2u.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">B\u1ed9 ph\u1eadn Nh\u00e2n s\u1ef1 c\u0169ng th\u01b0\u1eddng xuy\u00ean l\u00e0m vi\u1ec7c v\u1edbi l\u01b0\u1ee3ng d\u1eef li\u1ec7u kh\u1ed5ng l\u1ed3. H\u00e0ng ng\u00e0y, ng\u01b0\u1eddi l\u00e0m HR c\u1ea7n thu th\u1eadp d\u1eef li\u1ec7u v\u1ec1 b\u1ea3ng l\u01b0\u01a1ng v\u00e0 c\u00e1c th\u00f4ng tin v\u1ec1 ph\u00fac l\u1ee3i, s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean, nh\u1eefng ph\u1ea3n h\u1ed3i c\u1ee7a h\u1ecd v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t. Ngo\u00e0i ra, ng\u01b0\u1eddi l\u00e0m HR c\u0169ng c\u1ea7n thu th\u1eadp c\u00e1c d\u1eef li\u1ec7u c\u1ed1t l\u00f5i c\u1ee7a nh\u00e2n vi\u00ean nh\u01b0 t\u00ean, \u0111\u1ecba ch\u1ec9, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, b\u1ed9 ph\u1eadn \u0111\u01b0\u1ee3c ph\u00e2n c\u00f4ng, ng\u00e0y ngh\u1ec9 ph\u00e9p, ngh\u1ec9 \u1ed1m, c\u00e1c k\u1ef9 n\u0103ng \u0111\u1eb7c bi\u1ec7t v\u00e0 b\u1eb1ng c\u1ea5p, c\u00f9ng nhi\u1ec1u d\u1eef li\u1ec7u kh\u00e1c. T\u1ed5 ch\u1ee9c c\u00e0ng l\u1edbn th\u00ec c\u00e0ng c\u00f3 nhi\u1ec1u d\u1eef li\u1ec7u \u0111\u1ec3 thu th\u1eadp.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">Tr\u1ef1c quan h\u00f3a l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 truy\u1ec1n t\u1ea3i th\u00f4ng \u0111i\u1ec7p khi c\u00f3 m\u1ed9t l\u01b0\u1ee3ng l\u1edbn d\u1eef li\u1ec7u. Tr\u00ean th\u1ef1c t\u1ebf, b\u1ed9 n\u00e3o c\u1ee7a ch\u00fang ta x\u1eed l\u00fd h\u00ecnh \u1ea3nh nhanh h\u01a1n 60.000 l\u1ea7n so v\u1edbi v\u0103n b\u1ea3n. B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u, ng\u01b0\u1eddi l\u00e0m HR c\u00f3 th\u1ec3 t\u0103ng t\u00e1c \u0111\u1ed9ng c\u1ee7a ngu\u1ed3n nh\u00e2n l\u1ef1c \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">Vi\u1ec7c tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u nh\u00e2n s\u1ef1 quan tr\u1ecdng c\u00f2n n\u1eb1m \u1edf c\u00e1c l\u00fd do sau:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400; font-size: 14pt;\">Tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u nh\u00e2n s\u1ef1 <strong>cung c\u1ea5p insight<\/strong> and <strong>c\u00e1c ph\u00e2n t\u00edch quan tr\u1ecdng<\/strong> h\u01a1n v\u1ec1 quy tr\u00ecnh tuy\u1ec3n d\u1ee5ng v\u00e0 qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 t\u00e0i n\u0103ng, th\u00f4ng qua \u0111\u00f3 ng\u01b0\u1eddi l\u00e0m HR c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 n\u0103ng su\u1ea5t, l\u01b0\u01a1ng th\u01b0\u1edfng v\u00e0 v\u0103n h\u00f3a c\u00f4ng ty \u0111\u1ec3 c\u1ea3i thi\u1ec7n s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400; font-size: 14pt;\">Tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u khai th\u00e1c k\u1ef9 n\u0103ng x\u1eed l\u00fd h\u00ecnh \u1ea3nh c\u1ee7a m\u1ed9t c\u00e1 nh\u00e2n \u0111\u1ec3 <strong>gi\u1ea3i th\u00edch tr\u1ef1c quan kh\u1ed1i l\u01b0\u1ee3ng d\u1eef li\u1ec7u l\u1edbn<\/strong> v\u00e0 ph\u1ee9c t\u1ea1p. \u0110i\u1ec1u n\u00e0y d\u1eabn \u0111\u1ebfn s\u1ef1 r\u00f5 r\u00e0ng h\u01a1n trong c\u00e1ch di\u1ec5n gi\u1ea3i d\u1eef li\u1ec7u \u0111ang xem.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400; font-size: 14pt;\">D\u1eef li\u1ec7u cho ph\u00e9p ng\u01b0\u1eddi l\u00e0m HR <strong>chuy\u1ec3n t\u1eeb vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh \u0111\u1ecbnh t\u00ednh ho\u1eb7c c\u1ea3m t\u00ednh sang nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u h\u01a1n<\/strong> d\u1ef1a tr\u00ean d\u1eef li\u1ec7u. Khi c\u00f3 d\u1eef li\u1ec7u m\u1edbi, nh\u1eefng ng\u01b0\u1eddi c\u00f3 chuy\u00ean m\u00f4n v\u1ec1 d\u1eef li\u1ec7u s\u1ebd c\u00f9ng tham gia ph\u00e2n t\u00edch. Tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u cho ph\u00e9p nh\u00e2n s\u1ef1 v\u00e0 c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c nhau trong t\u1ed5 ch\u1ee9c kh\u00e1m ph\u00e1 v\u00e0 x\u00e1c \u0111\u1ecbnh \u00fd ngh\u0129a trong d\u1eef li\u1ec7u.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400; font-size: 14pt;\">Tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u <strong>c\u1ea3i thi\u1ec7n \u0111\u1ed9 minh b\u1ea1ch<\/strong> tr\u00ean c\u00e1c b\u1ed9 d\u1eef li\u1ec7u.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400; font-size: 14pt;\">Ng\u01b0\u1eddi l\u00e0m HR c\u00f3 th\u1ec3 <strong>d\u1ec5 d\u00e0ng chia s\u1ebb th\u00f4ng tin<\/strong> chi ti\u1ebft t\u00ecm th\u1ea5y \u0111\u01b0\u1ee3c t\u1eeb d\u1eef li\u1ec7u v\u1edbi nh\u1eefng ng\u01b0\u1eddi ra quy\u1ebft \u0111\u1ecbnh, nh\u1eefng ng\u01b0\u1eddi c\u00f3 th\u1ec3 kh\u00f4ng c\u00f3 th\u1eddi gian ho\u1eb7c hi\u1ec3u bi\u1ebft nhi\u1ec1u v\u1ec1 c\u00e1ch \u0111\u1ecdc c\u00e1c t\u1eadp d\u1eef li\u1ec7u ch\u01b0a \u0111\u01b0\u1ee3c ch\u1ec9nh s\u1eeda.<\/span><\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"iii-lich-su-cua-truc-quan-hoa-du-lieu\"><\/span><strong>III. L\u1ecbch s\u1eed c\u1ee7a tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">Ng\u00e0y nay, ch\u00fang ta nh\u1eadn th\u1ea5y r\u1eb1ng vi\u1ec7c tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1ec1 c\u1eadp \u0111\u1ebfn nhi\u1ec1u h\u01a1n. Tuy nhi\u00ean s\u1ef1 th\u1eadt r\u1eb1ng, vi\u1ec7c tr\u1ef1c quan h\u00f3a n\u00e0y \u0111\u00e3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 \u0111\u1ec3 truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin chi ti\u1ebft trong h\u00e0ng tr\u0103m n\u0103m qua, d\u00f9 kh\u00f4ng s\u1eed d\u1ee5ng b\u1ea5t k\u1ef3 c\u00f4ng ngh\u1ec7 hi\u1ec7n \u0111\u1ea1i n\u00e0o.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">Tr\u01b0\u1edbc th\u1ebf k\u1ef7 17, tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u ch\u1ee7 y\u1ebfu t\u1ed3n t\u1ea1i d\u01b0\u1edbi d\u1ea1ng b\u1ea3n \u0111\u1ed3 c\u00f3 h\u00ecnh d\u1ea1ng c\u1ee7a c\u00e1c k\u00fd hi\u1ec7u \u0111\u00e1nh d\u1ea5u nh\u01b0 th\u00e0nh ph\u1ed1, \u0111\u01b0\u1eddng giao th\u00f4ng, \u0111\u00e1nh d\u1ea5u v\u00f9ng \u0111\u1ea5t v\u00e0 khu v\u1ef1c t\u00e0i nguy\u00ean thi\u00ean nhi\u00ean. Tuy nhi\u00ean, khi con ng\u01b0\u1eddi nh\u1eadn ra vi\u1ec7c c\u1ea7n ph\u1ea3i l\u1eadp b\u1ea3n \u0111\u1ed3 ch\u00ednh x\u00e1c h\u01a1n th\u00ec nhu c\u1ea7u c\u1ea7n c\u00f3 h\u00ecnh \u1ea3nh tr\u1ef1c quan t\u1ed1t h\u01a1n t\u0103ng l\u00ean. William Playfair v\u00e0 Charles Joseph Minard l\u00e0 hai nh\u00e2n v\u1eadt l\u1ecbch s\u1eed n\u1ed5i b\u1eadt trong th\u1eddi k\u1ef3 n\u00e0y b\u1edfi nh\u1eefng \u0111\u00f3ng g\u00f3p c\u1ee7a h\u1ecd trong vi\u1ec7c tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">William Playfair, m\u1ed9t k\u1ef9 s\u01b0 v\u00e0 nh\u00e0 kinh t\u1ebf ch\u00ednh tr\u1ecb ng\u01b0\u1eddi Anh, \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn r\u1ed9ng r\u00e3i l\u00e0 ng\u01b0\u1eddi s\u00e1ng l\u1eadp ra m\u1ed9t s\u1ed1 bi\u1ec3u \u0111\u1ed3 n\u1ed5i ti\u1ebfng nh\u1ea5t m\u00e0 ch\u00fang ta s\u1eed d\u1ee5ng ng\u00e0y nay, ch\u1eb3ng h\u1ea1n nh\u01b0 bi\u1ec3u \u0111\u1ed3 h\u00ecnh tr\u00f2n, bi\u1ec3u \u0111\u1ed3 \u0111\u01b0\u1eddng v\u00e0 bi\u1ec3u \u0111\u1ed3 thanh v\u00e0o cu\u1ed1i nh\u1eefng n\u0103m 1700 \u0111\u1ea7u nh\u1eefng n\u0103m 1800. L\u1ea7n \u0111\u1ea7u ti\u00ean \u00f4ng s\u1eed d\u1ee5ng c\u00e1c bi\u1ec3u \u0111\u1ed3 tr\u1ef1c quan \u0111\u1ec3 gi\u1ea3i th\u00edch n\u1ec1n kinh t\u1ebf Anh trong B\u1ea3n \u0111\u1ed3 th\u01b0\u01a1ng m\u1ea1i v\u00e0 ch\u00ednh tr\u1ecb m\u00e0 \u00f4ng xu\u1ea5t b\u1ea3n l\u00e0 v\u00e0o n\u0103m 1786.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/gemglobal.local\/wp-content\/uploads\/2023\/11\/Truc-quan-hoa.jpg\" alt=\"\" class=\"wp-image-2357\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">M\u1ed9t nh\u00e2n v\u1eadt quan tr\u1ecdng kh\u00e1c trong l\u1ecbch s\u1eed tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u l\u00e0 k\u1ef9 s\u01b0 x\u00e2y d\u1ef1ng ng\u01b0\u1eddi Ph\u00e1p Charles Joseph Minard, ng\u01b0\u1eddi \u0111\u01b0\u1ee3c cho l\u00e0 \u0111\u00e3 t\u1ea1o ra c\u00e1c s\u01a1 \u0111\u1ed3 lu\u1ed3ng (flow map). T\u00e1c ph\u1ea9m n\u1ed5i ti\u1ebfng nh\u1ea5t c\u1ee7a \u00f4ng l\u00e0 s\u01a1 \u0111\u1ed3 tr\u1ef1c quan cu\u1ed9c chi\u1ebfn tranh Ph\u00e1p-Nga c\u1ee7a Napol\u00e9on n\u0103m 1812.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/gemglobal.local\/wp-content\/uploads\/2023\/11\/Truc-quan-hoa-2.jpg\" alt=\"\" class=\"wp-image-2356\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">C\u00f2n nhi\u1ec1u nh\u1eefng nh\u00e2n v\u1eadt kh\u00e1c c\u00f3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u trong th\u1eddi gian n\u00e0y, v\u00e0 th\u00e0nh t\u1ef1u c\u1ee7a h\u1ecd \u0111\u00e3 theo ch\u00fang ta \u0111\u1ebfn ng\u00e0y h\u00f4m nay.<\/span><\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"iv-cach-su-dung-truc-quan-hoa-du-lieu-nhan-su\"><\/span><strong>IV. C\u00e1ch s\u1eed d\u1ee5ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u nh\u00e2n s\u1ef1<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h1>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1-su-dung-truc-quan-hoa-du-lieu-cho-tuyen-dung-recruiting\"><\/span><strong><span style=\"font-size: 18pt;\">1. S\u1eed d\u1ee5ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u cho Tuy\u1ec3n d\u1ee5ng (Recruiting)<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">Tr\u1ef1c quan h\u00f3a d\u1ec5 di\u1ec5n gi\u1ea3i v\u00e0 cho ph\u00e9p \u0111\u1ed9i nh\u00f3m c\u1ee7a b\u1ea1n \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean d\u1eef li\u1ec7u. V\u00ed d\u1ee5: b\u1ea1n c\u00f3 th\u1ec3 t\u00ecm \u0111\u01b0\u1ee3c n\u1ec1n t\u1ea3ng tuy\u1ec3n d\u1ee5ng n\u00e0o mang l\u1ea1i cho b\u1ea1n nh\u1eefng \u1ee9ng vi\u00ean \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c nhi\u1ec1u nh\u1ea5t ho\u1eb7c chi ph\u00ed cho m\u1ed7i \u0111\u1ee3t tuy\u1ec3n d\u1ee5ng. Nhi\u1ec1u Applicant Tracking System (ATS) &#8211; H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd h\u1ed3 s\u01a1 \u1ee9ng vi\u00ean &#8211;&nbsp; \u0111\u00e3 t\u00edch h\u1ee3p c\u00e1c ch\u1ee9c n\u0103ng b\u00e1o c\u00e1o, nh\u01b0ng kh\u00f4ng ph\u1ea3i t\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng c\u1ee5 b\u00e1o c\u00e1o \u0111\u1ec1u c\u00f3 ch\u1ee9c n\u0103ng gi\u1ed1ng nhau, v\u00e0 nhi\u1ec1u ATS ch\u1ec9 cung c\u1ea5p nh\u1eefng t\u00ednh n\u0103ng c\u01a1 b\u1ea3n.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2-su-dung-truc-quan-hoa-du-lieu-do-luong-su-thay-doi-nhan-su-employee-turnover\"><\/span><strong><span style=\"font-size: 18pt;\">2. S\u1eed d\u1ee5ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u \u0111o l\u01b0\u1eddng s\u1ef1 thay \u0111\u1ed5i nh\u00e2n s\u1ef1 (Employee turnover)<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">\u0110\u1ec3 t\u00ecm hi\u1ec3u v\u1ec1 Employee turnover, h\u00e3y theo d\u00f5i s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean r\u1eddi c\u00f4ng ty trong m\u1ed9t kho\u1ea3ng th\u1eddi gian c\u1ee5 th\u1ec3, th\u01b0\u1eddng l\u00e0 m\u1ed9t n\u0103m. Con s\u1ed1 n\u00e0y bao g\u1ed3m c\u1ea3 nh\u1eefng ng\u01b0\u1eddi t\u1ef1 nguy\u1ec7n t\u1eeb ch\u1ee9c v\u00e0 b\u1ecb sa th\u1ea3i. B\u1eb1ng c\u00e1ch tri\u1ec3n khai tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u, b\u1ea1n c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n khi n\u00e0o c\u1ea7n th\u1ef1c hi\u1ec7n tuy\u1ec3n d\u1ee5ng \u0111\u1ec3 l\u1ea5p \u0111\u1ea7y c\u00e1c v\u1ecb tr\u00ed tr\u1ed1ng, ch\u1eb3ng h\u1ea1n khi c\u00f3 m\u1ed9t l\u01b0\u1ee3ng l\u1edbn nh\u00e2n vi\u00ean r\u1eddi kh\u1ecfi m\u1ed9t b\u1ed9 ph\u1eadn c\u1ee5 th\u1ec3.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3-su-dung-truc-quan-hoa-du-lieu-cho-viec-giu-chan-nhan-vien-retention\"><\/span><strong><span style=\"font-size: 18pt;\">3. S\u1eed d\u1ee5ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u cho vi\u1ec7c Gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean (Retention)<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">T\u01b0\u01a1ng t\u1ef1 nh\u01b0 Employee turnover, b\u1ea1n c\u00f3 th\u1ec3 tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean \u0111\u1ec3 bi\u1ebft l\u00fd do v\u00e0 \u0111i\u1ec1u g\u00ec th\u00fac \u0111\u1ea9y h\u1ecd mu\u1ed1n \u1edf l\u1ea1i t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n \u1edf c\u00e1c qu\u1ed1c gia, ph\u00f2ng ban ho\u1eb7c th\u1eadm ch\u00ed l\u00e0 c\u00e1c \u0111\u1ed9i nh\u00f3m kh\u00e1c nhau. \u0110\u00e2y l\u00e0 m\u1ed9t c\u00e1ch d\u00f9ng d\u1eef li\u1ec7u \u0111\u1ec3 gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i trong t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4-su-dung-truc-quan-hoa-du-lieu-do-luong-nang-suat\"><\/span><strong><span style=\"font-size: 18pt;\">4. S\u1eed d\u1ee5ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u \u0111o l\u01b0\u1eddng n\u0103ng su\u1ea5t<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">C\u00f3 nhi\u1ec1u c\u00e1ch b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u \u0111\u1ec3 n\u00e2ng cao n\u0103ng su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean. V\u00ed d\u1ee5: y\u00eau c\u1ea7u nh\u00f3m c\u1ee7a b\u1ea1n s\u1eed d\u1ee5ng l\u01b0u \u0111\u1ed3 \u0111\u1ec3 tr\u1ef1c quan h\u00f3a c\u00e1c quy tr\u00ecnh ho\u1eb7c s\u01a1 \u0111\u1ed3 t\u01b0 duy khi \u0111\u1ed9ng n\u00e3o. B\u1eb1ng c\u00e1ch tri\u1ec3n khai c\u00e1c h\u00ecnh \u1ea3nh \u0111\u1ed3 h\u1ecda v\u00e0o quy tr\u00ecnh c\u1ee7a b\u1ea1n, nh\u00f3m c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 t\u1eadp trung v\u00e0o nh\u1eefng \u0111\u1ea7u vi\u1ec7c quan tr\u1ecdng h\u01a1n.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5-su-dung-de-truc-quan-hoa-cac-xu-huong-trong-tuong-lai\"><\/span><strong><span style=\"font-size: 18pt;\">5. S\u1eed d\u1ee5ng \u0111\u1ec3 tr\u1ef1c quan h\u00f3a c\u00e1c xu h\u01b0\u1edbng trong t\u01b0\u01a1ng lai<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">C\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 hi\u1ec3u c\u00e1c xu h\u01b0\u1edbng trong t\u01b0\u01a1ng lai l\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u trong qu\u00e1 kh\u1ee9 m\u00e0 b\u1ea1n \u0111\u00e3 thu th\u1eadp. Ph\u00e2n t\u00edch d\u1ef1 \u0111o\u00e1n l\u00e0 vi\u1ec7c s\u1eed d\u1ee5ng ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1ec3 \u0111\u01b0a ra d\u1ef1 \u0111o\u00e1n trong t\u01b0\u01a1ng lai. N\u1ebfu b\u1ea1n theo d\u00f5i c\u00e1c \u0111i\u1ec3m d\u1eef li\u1ec7u c\u00f3 li\u00ean quan, b\u1ea1n s\u1ebd c\u00f3 th\u1ec3 ph\u00e2n t\u00edch c\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f3 t\u00ednh li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd v\u1edbi nhau nh\u01b0: s\u1ef1 th\u00e0nh c\u00f4ng trong tuy\u1ec3n d\u1ee5ng ho\u1eb7c th\u1eadm ch\u00ed doanh thu th\u00f4ng qua s\u1ef1 tham gia c\u1ee7a nh\u00e2n vi\u00ean.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6-su-dung-truc-quan-hoa-du-lieu-trong-lap-ke-hoach-luc-luong-lao-dong\"><\/span><span style=\"font-size: 18pt;\"><b>6. S\u1eed d\u1ee5ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u trong l\u1eadp k\u1ebf ho\u1ea1ch l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">L\u1eadp k\u1ebf ho\u1ea1ch cho l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng l\u00e0 qu\u00e1 tr\u00ecnh ph\u00e2n t\u00edch nh\u00e2n vi\u00ean hi\u1ec7n t\u1ea1i c\u1ee7a t\u1ed5 ch\u1ee9c b\u1ea1n, theo d\u00f5i d\u1ef1 ki\u1ebfn t\u0103ng tr\u01b0\u1edfng ho\u1eb7c c\u00e1c thay \u0111\u1ed5i trong qu\u00e1 tr\u00ecnh kinh doanh nh\u1eb1m x\u00e1c \u0111\u1ecbnh c\u00e1c b\u01b0\u1edbc m\u00e0 nh\u00f3m c\u1ee7a b\u1ea1n ph\u1ea3i th\u1ef1c hi\u1ec7n \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u tuy\u1ec3n d\u1ee5ng \u1edf hi\u1ec7n t\u1ea1i v\u00e0 t\u01b0\u01a1ng lai. \u0110i\u1ec1u n\u00e0y c\u0169ng gi\u00fap b\u1ea1n xem x\u00e9t c\u00e1c ph\u01b0\u01a1ng ph\u00e1p hi\u1ec7u qu\u1ea3 v\u00e0 ti\u1ebft ki\u1ec7m chi ph\u00ed nh\u1ea5t \u0111\u1ec3 tuy\u1ec3n d\u1ee5ng v\u00e0 gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">Ngo\u00e0i ra, ng\u01b0\u1eddi l\u00e0m HR c\u0169ng c\u00f3 th\u1ec3 cung c\u1ea5p nh\u1eefng th\u00f4ng tin c\u00f3 \u00fd ngh\u0129a v\u1ec1 doanh nghi\u1ec7p v\u00e0 hi\u1ec3n th\u1ecb c\u00e1c k\u1ebft n\u1ed1i ho\u1eb7c m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c bi\u1ebfn nh\u01b0 s\u1ef1 h\u00e0i l\u00f2ng trong c\u00f4ng vi\u1ec7c, cam k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean, s\u1ef1 g\u1eafn k\u1ebft, \u0111\u1ed9ng l\u1ef1c v\u00e0 hi\u1ec7u su\u1ea5t. Nh\u1eefng nh\u00e2n vi\u00ean h\u00e0i l\u00f2ng v\u1edbi c\u00f4ng vi\u1ec7c th\u01b0\u1eddng c\u00f3 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c cao h\u01a1n nh\u1eefng nh\u00e2n vi\u00ean kh\u00f4ng h\u00e0i l\u00f2ng v\u00e0 ng\u01b0\u1ee3c l\u1ea1i. Vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c ch\u1ec9 s\u1ed1 n\u00e0y c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n hi\u1ec3u \u0111\u01b0\u1ee3c n\u1ed7 l\u1ef1c duy tr\u00ec v\u00e0 l\u1ee3i nhu\u1eadn c\u1ee7a doanh nghi\u1ec7p.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">Ph\u01b0\u01a1ng ph\u00e1p t\u01b0\u1eddng thu\u1eadt\/storytelling l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 thi\u1ebft y\u1ebfu c\u1ee7a tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u. Nhi\u1ec1u nghi\u00ean c\u1ee9u ch\u1ec9 ra r\u1eb1ng, con ng\u01b0\u1eddi c\u00f3 kh\u1ea3 n\u0103ng ghi nh\u1edb c\u00e2u chuy\u1ec7n nhi\u1ec1u h\u01a1n l\u00e0 d\u1eef li\u1ec7u, s\u1ef1 ki\u1ec7n ho\u1eb7c th\u1eadm ch\u00ed l\u00e0 s\u1ed1 li\u1ec7u. Khi s\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p storytelling, d\u1eef li\u1ec7u s\u1ebd tr\u1edf n\u00ean v\u00f4 c\u00f9ng s\u1ed1ng \u0111\u1ed9ng. Ng\u01b0\u1eddi l\u00e0m HR s\u1ebd c\u00f3 c\u01a1 h\u1ed9i \u0111\u1ec3 gi\u1ea3i th\u00edch l\u00fd do v\u00ec sao th\u00f4ng tin t\u1eeb d\u1eef li\u1ec7u thu th\u1eadp \u0111\u01b0\u1ee3c l\u1ea1i quan tr\u1ecdng, \u0111\u1eb7c bi\u1ec7t l\u00e0 v\u1edbi c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u00e0 ng\u01b0\u1eddi ra quy\u1ebft \u0111\u1ecbnh trong t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">Hi\u1ec7n nay c\u00f3 nhi\u1ec1u c\u00f4ng c\u1ee5 tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u c\u1ea3 mi\u1ec5n ph\u00ed v\u00e0 tr\u1ea3 ph\u00ed m\u00e0 ng\u01b0\u1eddi l\u00e0m HR c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng. M\u1ed9t trong nh\u1eefng c\u00f4ng c\u1ee5 tuy\u1ec7t v\u1eddi \u0111\u1ec3 b\u1ea1n b\u1eaft \u0111\u1ea7u t\u1eadp s\u1eed d\u1ee5ng n\u1ebfu c\u00f3 m\u1ed9t s\u1ed1 d\u1eef li\u1ec7u c\u1ea7n theo d\u00f5i l\u00e0 ph\u1ea7n m\u1ec1m Excel ho\u1eb7c Google Sheet. Tuy nhi\u00ean, Excel v\u00e0 Google Sheet v\u1eabn c\u00f2n mang t\u00ednh th\u1ee7 c\u00f4ng nhi\u1ec1u. Do \u0111\u00f3, n\u1ebfu b\u1ea1n \u0111ang c\u1ea7n x\u1eed l\u00fd nhi\u1ec1u d\u1eef li\u1ec7u h\u01a1n, t\u1ed1t nh\u1ea5t n\u00ean \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c c\u00f4ng c\u1ee5 tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u nh\u01b0 Tableau ho\u1eb7c Power BI.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/gemglobal.local\/wp-content\/uploads\/2023\/11\/1_4-1.jpg\" alt=\"\" class=\"wp-image-2352\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"v-can-lam-gi-de-truc-quan-hoa-du-lieu-hieu-qua\"><\/span><strong>V. C\u1ea7n l\u00e0m g\u00ec \u0111\u1ec3 tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u hi\u1ec7u qu\u1ea3?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">M\u1ed9t b\u1ea3ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u t\u1ed1t s\u1ebd k\u1ec3 m\u1ed9t c\u00e2u chuy\u1ec7n t\u1ea1o \u1ea3nh h\u01b0\u1edfng \u0111\u00e3 \u0111\u01b0\u1ee3c lo\u1ea1i b\u1ecf nh\u1eefng th\u00f4ng tin kh\u00f4ng c\u1ea7n thi\u1ebft v\u00e0 l\u00e0m n\u1ed5i b\u1eadt c\u00e1c chi ti\u1ebft h\u1eefu \u00edch. Tuy nhi\u00ean, vi\u1ec7c th\u1ef1c hi\u1ec7n s\u1ebd kh\u00e1 ph\u1ee9c t\u1ea1p n\u1ebfu nh\u01b0 b\u1ea1n kh\u00f4ng c\u00f3 ph\u01b0\u01a1ng ph\u00e1p. B\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o c\u00e1c b\u01b0\u1edbc sau \u0111\u00e2y khi c\u1ea7n tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u:<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1-xac-dinh-muc-dich\"><\/span><strong>1. X\u00e1c \u0111\u1ecbnh m\u1ee5c \u0111\u00edch<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">\u0110\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c th\u00f4ng tin ph\u00f9 h\u1ee3p nh\u1ea5t t\u1eeb d\u1eef li\u1ec7u c\u1ee7a b\u1ea1n, b\u1ea1n n\u00ean t\u00ecm hi\u1ec3u m\u00ecnh s\u1ebd ph\u1ea3i \u0111\u1eb7t c\u00e2u h\u1ecfi g\u00ec. B\u1eb1ng vi\u1ec7c x\u00e1c \u0111\u1ecbnh m\u1ee5c \u0111\u00edch cho tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u c\u1ee7a m\u00ecnh, b\u1ea1n s\u1ebd c\u00f3 th\u1ec3 lo\u1ea1i b\u1ecf t\u1ea5t c\u1ea3 s\u1ed1 li\u1ec7u l\u00e0m nhi\u1ec5u lo\u1ea1n th\u00f4ng tin trong d\u1eef li\u1ec7u c\u1ee7a m\u00ecnh. V\u00ed d\u1ee5: m\u1ee5c ti\u00eau tr\u1ef1c quan h\u00f3a c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 l\u00e0 th\u1ec3 hi\u1ec7n s\u1ef1 t\u00e1c \u0111\u1ed9ng t\u00e0i ch\u00ednh c\u1ee7a s\u1ef1 thay \u0111\u1ed5i nh\u00e2n s\u1ef1 \u0111\u1ed1i v\u1edbi l\u1ee3i nhu\u1eadn c\u1ee7a doanh nghi\u1ec7p.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2-hieu-doi-tuong-xem-bao-cao\"><\/span><strong>2. Hi\u1ec3u \u0111\u1ed1i t\u01b0\u1ee3ng xem b\u00e1o c\u00e1o<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">B\u1ea1n s\u1ebd tr\u00ecnh b\u00e0y d\u1eef li\u1ec7u m\u00ecnh thu th\u1eadp \u0111\u01b0\u1ee3c cho ai? Nh\u00e2n s\u1ef1 c\u1ea5p cao C-level? Hay trong \u0111\u1ed9i nh\u00f3m c\u1ee7a b\u1ea1n? Hi\u1ec3u \u0111\u1ed1i t\u01b0\u1ee3ng xem b\u00e1o c\u00e1o s\u1ebd cho ph\u00e9p b\u1ea1n t\u1ea1o h\u00ecnh \u1ea3nh tr\u1ef1c quan ph\u00f9 h\u1ee3p v\u00e0 th\u1eddi gian t\u00ecm ra gi\u1ea3i ph\u00e1p v\u00e0 h\u00e0nh \u0111\u1ed9ng s\u1ebd \u0111\u01b0\u1ee3c suy ra nhanh h\u01a1n. Ch\u1eb3ng h\u1ea1n, khi gi\u1ea3i tr\u00ecnh cho nh\u00e2n s\u1ef1 c\u1ea5p C-level s\u1ef1 t\u00e1c \u0111\u1ed9ng c\u1ee7a vi\u1ec7c thay \u0111\u1ed5i nh\u00e2n s\u1ef1 \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p, b\u1ea1n c\u00f3 th\u1ec3 h\u00ecnh dung \u0111\u01b0\u1ee3c t\u00ecnh hu\u1ed1ng chi ph\u00ed t\u0103ng n\u1ebfu s\u1ed1 l\u1ea7n thay \u0111\u1ed5i nh\u00e2n s\u1ef1 ti\u1ebfp t\u1ee5c t\u0103ng.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3-xac-dinh-du-lieu-nao-tao-ra-loai-truc-quan-hoa-tot-nhat\"><\/span><strong>3. X\u00e1c \u0111\u1ecbnh d\u1eef li\u1ec7u n\u00e0o t\u1ea1o ra lo\u1ea1i tr\u1ef1c quan h\u00f3a t\u1ed1t nh\u1ea5t<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400; font-size: 14pt;\"><strong>D\u1eef li\u1ec7u c\u00f3 kh\u1ed1i l\u01b0\u1ee3ng l\u1edbn:<\/strong> Kh\u00f4ng ch\u1ec9 d\u1eef li\u1ec7u c\u00f3 kh\u1ed1i l\u01b0\u1ee3ng l\u1edbn ph\u00f9 h\u1ee3p \u0111\u1ec3 tr\u1ef1c quan h\u00f3a h\u01a1n d\u1eef li\u1ec7u c\u00f3 kh\u1ed1i l\u01b0\u1ee3ng th\u1ea5p, m\u00e0 c\u00e0ng nhi\u1ec1u d\u1eef li\u1ec7u ph\u1ee5c v\u1ee5 cho m\u1ee5c \u0111\u00edch \u0111\u00e3 x\u00e1c \u0111\u1ecbnh th\u00ec d\u1eef li\u1ec7u s\u1ebd c\u00e0ng ch\u00ednh x\u00e1c.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400; font-size: 14pt;\"><strong>D\u1eef li\u1ec7u \u0111a bi\u1ebfn:<\/strong> C\u00f3 th\u1ec3 \u0111\u1ecbnh ngh\u0129a D\u1eef li\u1ec7u \u0111a bi\u1ebfn l\u00e0 ph\u00e2n t\u00edch li\u00ean quan \u0111\u1ebfn nhi\u1ec1u h\u01a1n hai bi\u1ebfn ph\u1ee5 thu\u1ed9c d\u1eabn \u0111\u1ebfn m\u1ed9t k\u1ebft qu\u1ea3 duy nh\u1ea5t. M\u1ed9t v\u00ed d\u1ee5 th\u1ef1c t\u1ebf v\u1ec1 \u0111i\u1ec1u n\u00e0y l\u00e0 x\u00e1c \u0111\u1ecbnh gi\u00e1 tr\u1ecb c\u1ee7a m\u1ed9t ng\u00f4i nh\u00e0. \u0110\u1ec3 bi\u1ebft gi\u00e1 b\u00e1n, c\u00f4ng ty b\u1ea5t \u0111\u1ed9ng s\u1ea3n s\u1ebd xem x\u00e9t c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 k\u00edch th\u01b0\u1edbc c\u1ee7a ng\u00f4i nh\u00e0, s\u1ed1 ph\u00f2ng ng\u1ee7 v\u00e0 ph\u00f2ng t\u1eafm, v\u00e0 v\u1ecb tr\u00ed. Trong qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1, b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng d\u1eef li\u1ec7u \u0111a bi\u1ebfn theo nhi\u1ec1u c\u00e1ch. V\u00ed d\u1ee5, b\u1ea1n c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n x\u1ebfp h\u1ea1ng hi\u1ec7u su\u1ea5t v\u00e0 m\u1ee9c l\u01b0\u01a1ng c\u1ee7a nh\u00e2n vi\u00ean. Bi\u1ebft \u0111\u01b0\u1ee3c \u0111i\u1ec1u g\u00ec t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn k\u1ebft qu\u1ea3 l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft v\u00ec \u0111i\u1ec1u n\u00e0y kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng gi\u1ed1ng nhau \u1edf m\u1ed7i c\u00f4ng ty.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400; font-size: 14pt;\"><strong>N\u1ed9i dung:<\/strong> Tri\u1ec3n khai c\u00e1c ph\u01b0\u01a1ng ph\u00e1p kh\u00e1c nhau t\u00f9y thu\u1ed9c v\u00e0o nh\u1eefng g\u00ec b\u1ea1n mu\u1ed1n tr\u1ef1c quan h\u00f3a. V\u00ed d\u1ee5: n\u1ebfu b\u1ea1n mu\u1ed1n so s\u00e1nh c\u00e1c gi\u00e1 tr\u1ecb, b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng Bi\u1ec3u \u0111\u1ed3 tr\u00f2n ho\u1eb7c Bi\u1ec3u \u0111\u1ed3 Mekko. M\u1eb7t kh\u00e1c, Bi\u1ec3u \u0111\u1ed3 \u0111\u01b0\u1eddng ho\u1eb7c Bi\u1ec3u \u0111\u1ed3 \u0111\u01b0\u1eddng hai tr\u1ee5c s\u1ebd t\u1ed1t h\u01a1n \u0111\u1ec3 s\u1eed d\u1ee5ng ph\u00e2n t\u00edch xu h\u01b0\u1edbng.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400; font-size: 14pt;\"><strong>M\u00e0u s\u1eafc:<\/strong> Ch\u1ecdn \u0111\u00fang m\u00e0u s\u1eafc \u0111\u1ec3 th\u1ec3 hi\u1ec7n v\u00e0 ph\u00e2n bi\u1ec7t th\u00f4ng tin l\u00e0 \u0111i\u1ec1u quan tr\u1ecdng. M\u1ed9t nghi\u00ean c\u1ee9u g\u1ea7n \u0111\u00e2y c\u1ee7a Salesforce \u0111\u00e3 ph\u00e1t hi\u1ec7n ra r\u1eb1ng m\u00e0u s\u1eafc \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn m\u1ee9c \u0111\u1ed9 ra quy\u1ebft \u0111\u1ecbnh nhanh ch\u00f3ng v\u00e0 ch\u00ednh x\u00e1c c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. V\u00ed d\u1ee5: c\u00e1c gam m\u00e0u l\u1eb7ng c\u00f3 th\u1ec3 khi\u1ebfn vi\u1ec7c ph\u00e2n t\u00edch c\u00e1c bi\u1ec3u \u0111\u1ed3 tr\u1edf n\u00ean kh\u00f3 kh\u0103n h\u01a1n.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400; font-size: 14pt;\"><strong>S\u1ef1 chuy\u1ec3n \u0111\u1ed9ng:<\/strong> Tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u \u0111\u1ed9ng mang l\u1ea1i chuy\u1ec3n \u0111\u1ed9ng ho\u1eb7c ho\u1ea1t \u1ea3nh \u0111\u1ec3 hi\u1ec3n th\u1ecb c\u00e1c kh\u00eda c\u1ea1nh c\u1ee7a d\u1eef li\u1ec7u kh\u00f3 c\u00f3 th\u1ec3 minh h\u1ecda trong bi\u1ec3u \u0111\u1ed3 t\u0129nh. Ki\u1ec3u tr\u1ef1c quan h\u00f3a n\u00e0y c\u00f3 l\u1ee3i khi bi\u1ec3u th\u1ecb d\u1eef li\u1ec7u nh\u01b0 t\u0103ng tr\u01b0\u1edfng l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng theo th\u1eddi gian.<\/span><\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"vi-cac-loai-truc-quan-hoa-du-lieu\"><\/span><strong>VI. C\u00e1c lo\u1ea1i tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">C\u00f3 nhi\u1ec1u c\u00e1ch kh\u00e1c nhau \u0111\u1ec3 tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u c\u1ee7a b\u1ea1n. Sau \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 lo\u1ea1i tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u ph\u1ed5 bi\u1ebfn:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400; font-size: 14pt;\">C\u00e1c bi\u1ec3u \u0111\u1ed3 nh\u01b0 <strong>bi\u1ec3u \u0111\u1ed3 \u0111\u01b0\u1eddng v\u00e0 bi\u1ec3u \u0111\u1ed3 thanh<\/strong> l\u00e0 c\u00e1c d\u1ea1ng ph\u1ed5 bi\u1ebfn \u0111\u1ec3 tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u. Bi\u1ec3u \u0111\u1ed3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 hi\u1ec3n th\u1ecb c\u00e1c xu h\u01b0\u1edbng ho\u1eb7c ti\u1ebfn tr\u00ecnh theo th\u1eddi gian. B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng lo\u1ea1i bi\u1ec3u \u0111\u1ed3 n\u00e0y \u0111\u1ec3 so s\u00e1nh nhi\u1ec1u nh\u00f3m kh\u00e1c nhau nh\u01b0ng c\u00f3 li\u00ean quan v\u1edbi nhau. V\u00ed d\u1ee5, t\u1ef7 l\u1ec7 thay \u0111\u1ed5i nh\u00e2n s\u1ef1 \u1edf c\u00e1c khu v\u1ef1c kh\u00e1c nhau.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400; font-size: 14pt;\"><strong>Bi\u1ec3u \u0111\u1ed3 ph\u00e2n t\u00e1n (scatter plot)<\/strong> r\u1ea5t h\u1eefu \u00edch trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p b\u1ea1n c\u00f3 qu\u00e1 nhi\u1ec1u d\u1eef li\u1ec7u v\u00e0 kh\u00f3 c\u00f3 th\u1ec3 nhanh ch\u00f3ng nh\u00ecn th\u1ea5y m\u1eabu. Bi\u1ec3u \u0111\u1ed3 d\u1ea1ng n\u00e0y s\u1ebd h\u1eefu d\u1ee5ng nh\u1ea5t khi b\u1ea1n mu\u1ed1n bi\u1ec3u th\u1ecb m\u1ed1i quan h\u1ec7 gi\u1eefa hai t\u1eadp d\u1eef li\u1ec7u l\u1edbn, ch\u1eb3ng h\u1ea1n nh\u01b0 s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean v\u00e0 s\u1ea3n l\u01b0\u1ee3ng s\u1ea3n xu\u1ea5t.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400; font-size: 14pt;\"><strong>Bi\u1ec3u \u0111\u1ed3 tr\u00f2n (pie chart)<\/strong> bi\u1ec3u th\u1ecb c\u00e1c s\u1ed1 theo t\u1ef7 l\u1ec7 ph\u1ea7n tr\u0103m v\u00e0 t\u1ed5ng c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c ph\u1ea7n ph\u1ea3i b\u1eb1ng 100%. B\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 n\u00e0y \u0111\u1ec3 d\u1ec5 d\u00e0ng tr\u1ef1c quan s\u1ed1 l\u01b0\u1ee3ng \u0111\u01a1n \u1ee9ng tuy\u1ec3n g\u1eedi v\u1ec1 cho m\u1ed9t v\u1ecb tr\u00ed b\u1ea5t k\u1ef3 v\u00e0 \u0111\u1ebfn t\u1eeb n\u1ec1n t\u1ea3ng tuy\u1ec3n d\u1ee5ng n\u00e0o.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400; font-size: 14pt;\"><strong>B\u1ea3n \u0111\u1ed3 nhi\u1ec7t (heat map)<\/strong> bi\u1ec3u th\u1ecb m\u1ed1i quan h\u1ec7 gi\u1eefa hai m\u1ee5c v\u00e0 cung c\u1ea5p th\u00f4ng tin x\u1ebfp h\u1ea1ng, ch\u1eb3ng h\u1ea1n nh\u01b0 t\u1eeb cao \u0111\u1ebfn th\u1ea5p b\u1eb1ng m\u00e0u s\u1eafc. B\u1ea3n \u0111\u1ed3 nhi\u1ec7t c\u00f3 l\u1ee3i trong vi\u1ec7c ph\u00e1t hi\u1ec7n c\u00e1c m\u1eabu v\u00e0 ph\u00e2n t\u00edch xu h\u01b0\u1edbng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400; font-size: 14pt;\"><strong>S\u01a1 \u0111\u1ed3 ma tr\u1eadn (matrix diagram)<\/strong> gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 tr\u1ef1c quan h\u00f3a v\u00e0 \u0111\u00e1nh gi\u00e1 c\u00e1c m\u1ed1i quan h\u1ec7 d\u1eef li\u1ec7u ph\u1ee9c t\u1ea1p \u0111\u1ec3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t h\u01a1n. B\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c s\u01a1 \u0111\u1ed3 n\u00e0y \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh ngu\u1ed3n g\u1ed1c c\u1ee7a v\u1ea5n \u0111\u1ec1, \u0111\u00e1p \u1ee9ng c\u00e1c ti\u00eau ch\u00ed v\u1edbi th\u00f4ng s\u1ed1 k\u1ef9 thu\u1eadt ho\u1eb7c ph\u00e2n b\u1ed5 t\u00e0i nguy\u00ean d\u1ef1a tr\u00ean nhu c\u1ea7u.<\/span><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\"><b>M\u1eb9o khi tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u<\/b><\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400; font-size: 14pt;\">Quy\u1ebft \u0111\u1ecbnh bi\u1ec3u \u0111\u1ed3 ho\u1eb7c \u0111\u1ed3 th\u1ecb n\u00e0o l\u00e0 t\u1ed1t nh\u1ea5t \u0111\u1ec3 tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u c\u1ee7a b\u1ea1n d\u1ef1a tr\u00ean m\u1ee5c \u0111\u00edch \u0111\u00e3 x\u00e1c \u0111\u1ecbnh v\u00e0 \u0111\u1ed1i t\u01b0\u1ee3ng ng\u01b0\u1eddi xem \u0111ang h\u01b0\u1edbng \u0111\u1ebfn.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400; font-size: 14pt;\">H\u00e3y ch\u1eafc ch\u1eafn r\u1eb1ng d\u1eef li\u1ec7u c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c s\u1eafp x\u1ebfp logic v\u00e0 d\u1ec5 \u0111\u1ecdc. \u0110i\u1ec1u n\u00e0y s\u1ebd gi\u00fap ng\u01b0\u1eddi theo d\u00f5i b\u00e1o c\u00e1o x\u1eed l\u00fd d\u1eef li\u1ec7u nhanh h\u01a1n, \u0111\u1eb7c bi\u1ec7t khi c\u1ea7n ph\u00e2n t\u00edch t\u1eadp d\u1eef li\u1ec7u l\u1edbn.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400; font-size: 14pt;\">S\u1eed d\u1ee5ng m\u00e0u s\u1eafc ph\u00f9 h\u1ee3p \u0111\u1ec3 tr\u00ecnh b\u00e0y theo ph\u01b0\u01a1ng ph\u00e1p k\u1ec3 chuy\u1ec7n nhanh h\u01a1n b\u1eb1ng c\u00e1ch l\u00e0m n\u1ed5i b\u1eadt th\u00f4ng tin quan tr\u1ecdng.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400; font-size: 14pt;\">Tri\u1ec3n khai d\u1eef li\u1ec7u b\u1eb1ng c\u00e1c h\u00ecnh d\u1ea1ng v\u00e0 thi\u1ebft k\u1ebf tr\u1ef1c quan theo \u00fd b\u1ea1n \u0111\u1ec3 th\u1ec3 hi\u1ec7n r\u00f5 quan \u0111i\u1ec3m c\u1ee7a b\u1ea3n th\u00e2n.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400; font-size: 14pt;\">Th\u00eam nh\u1eefng \u0111o\u1ea1n v\u0103n b\u1ea3n c\u1ea7n thi\u1ebft n\u1ebfu h\u00ecnh \u1ea3nh ch\u01b0a th\u1ec3 hi\u1ec7n \u0111\u1ee7 r\u00f5 r\u00e0ng \u00fd t\u01b0\u1edfng c\u1ee7a b\u1ea1n.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400; font-size: 14pt;\">\u0110\u1eebng c\u1ed1 \u00fd tr\u00ecnh b\u00e0y sai d\u1eef li\u1ec7u, ch\u1eb3ng h\u1ea1n nh\u01b0 s\u1eed d\u1ee5ng t\u1ef7 l\u1ec7 kh\u00f4ng nh\u1ea5t qu\u00e1n khi so s\u00e1nh k\u00edch th\u01b0\u1edbc ho\u1eb7c s\u1eed d\u1ee5ng m\u00e0u s\u1eafc kh\u00f4ng ph\u00f9 h\u1ee3p.<\/span><\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"vii-dashboard-nhan-su\"><\/span><strong>VII. Dashboard Nh\u00e2n s\u1ef1<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">C\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 c\u1ea7n nhanh ch\u00f3ng xem x\u00e9t v\u00e0 ph\u00e2n t\u00edch t\u1ea5t c\u1ea3 d\u1eef li\u1ec7u v\u1ec1 ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh (KPI) trong c\u00f9ng 1 b\u1ea3ng. V\u00e0 \u0111\u00e2y l\u00e0 l\u00fac d\u00f9ng \u0111\u1ebfn Dashboard Nh\u00e2n s\u1ef1. Dashboard Nh\u00e2n s\u1ef1 l\u00e0 c\u00f4ng c\u1ee5 s\u1eafp x\u1ebfp d\u1eef li\u1ec7u li\u00ean quan \u0111\u1ebfn nh\u00e2n s\u1ef1, v\u00ed d\u1ee5 nh\u01b0 c\u00e1c th\u00f4ng tin, b\u00e1o c\u00e1o v\u00e0 KPI th\u00e0nh c\u00e1c h\u00ecnh \u1ea3nh tr\u1ef1c quan d\u1ec5 hi\u1ec3u. N\u00f3 cho ph\u00e9p c\u00e1c chuy\u00ean gia nh\u00e2n s\u1ef1 theo d\u00f5i v\u00e0 ph\u00e2n t\u00edch c\u00e1c s\u1ed1 li\u1ec7u li\u00ean quan \u0111\u1ebfn t\u1ed5 ch\u1ee9c, \u0111\u1ed3ng th\u1eddi c\u0169ng gi\u00fap trong vi\u1ec7c b\u00e1o c\u00e1o, ra quy\u1ebft \u0111\u1ecbnh v\u00e0 thu th\u1eadp th\u00f4ng tin chi ti\u1ebft c\u00f3 gi\u00e1 tr\u1ecb.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\"><b>V\u00ed d\u1ee5 v\u1ec1 tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u nh\u00e2n s\u1ef1<\/b><\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">H\u00e3y \u0111i s\u00e2u v\u00e0o m\u1ed9t s\u1ed1 v\u00ed d\u1ee5 th\u1ef1c t\u1ebf c\u00e1c c\u00e1ch m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u nh\u00e2n s\u1ef1:<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1-time-to-start\"><\/span><strong>1. Time-to-start<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">T\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n c\u1ea7n thu\u00ea 150 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u1edf nhi\u1ec1u th\u00e0nh ph\u1ed1 \u0111\u1ec3 h\u1ed7 tr\u1ee3 m\u00f9a cao \u0111i\u1ec3m ng\u00e0y l\u1ec5. \u0110\u00e3 c\u00f3 s\u1eb5n d\u1eef li\u1ec7u t\u1eeb nh\u1eefng n\u0103m tr\u01b0\u1edbc m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111\u1ec3 t\u00ednh to\u00e1n time-to-start: s\u1ed1 ng\u00e0y m\u00e0 v\u1ecb tr\u00ed tuy\u1ec3n d\u1ee5ng \u0111\u01b0\u1ee3c m\u1edf cho \u0111\u1ebfn ng\u00e0y ng\u01b0\u1eddi m\u1edbi b\u1eaft \u0111\u1ea7u c\u00f4ng vi\u1ec7c.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">Ph\u00e2n t\u00edch d\u1eef li\u1ec7u n\u00e0y cho bi\u1ebft b\u1ea1n n\u00ean chuy\u1ec3n c\u00e1c ngu\u1ed3n tuy\u1ec3n d\u1ee5ng c\u1ee7a m\u00ecnh s\u1edbm nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 t\u1eadp trung tuy\u1ec3n d\u1ee5ng cho nh\u1eefng vai tr\u00f2 n\u00e0y. V\u00ed d\u1ee5: n\u1ebfu b\u1ea1n th\u1ea5y m\u1ea5t 35 ng\u00e0y \u1edf m\u1ed9t th\u00e0nh ph\u1ed1 nh\u01b0ng 52 ng\u00e0y \u1edf m\u1ed9t th\u00e0nh ph\u1ed1 kh\u00e1c, th\u00ec gi\u1ea3i ph\u00e1p t\u1ed1t nh\u1ea5t l\u00e0 n\u00ean t\u1eadp trung v\u00e0o c\u00e1c th\u00e0nh ph\u1ed1 c\u00f3 th\u1eddi gian b\u1eaft \u0111\u1ea7u l\u00e2u h\u01a1n tr\u01b0\u1edbc. C\u00f3 nhi\u1ec1u c\u00e1ch b\u1ea1n c\u00f3 th\u1ec3 tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u n\u00e0y; tuy nhi\u00ean, bi\u1ec3u \u0111\u1ed3 thanh l\u00e0 s\u1ef1 l\u1ef1a ch\u1ecdn t\u1ed1t nh\u1ea5t.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2-thay-doi-nhan-su\"><\/span><strong>2. Thay \u0111\u1ed5i nh\u00e2n s\u1ef1<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">B\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1 c\u1ee7a b\u1ea1n mu\u1ed1n theo d\u00f5i s\u1ef1 thay \u0111\u1ed5i nh\u00e2n vi\u00ean trong 12 th\u00e1ng qua. M\u1eb7c d\u00f9 b\u1ea1n bi\u1ebft t\u1ef7 l\u1ec7 thay th\u1ebf nh\u00e2n vi\u00ean t\u1ed5ng th\u1ec3 l\u00e0 15 ph\u1ea7n tr\u0103m, nh\u01b0ng s\u1ebd c\u00f3 nhi\u1ec1u c\u00e1ch hi\u1ec7u qu\u1ea3 h\u01a1n \u0111\u1ec3 truy\u1ec1n \u0111\u1ea1t k\u1ebft qu\u1ea3 c\u1ee7a b\u1ea1n h\u01a1n l\u00e0 \u0111\u01b0a t\u1ef7 l\u1ec7 ph\u1ea7n tr\u0103m n\u00e0y cho c\u1ea5p l\u00e3nh \u0111\u1ea1o c\u1ee7a b\u1ea1n. Ngo\u00e0i ra, vi\u1ec7c th\u1ec3 hi\u1ec7n su\u00f4ng b\u1eb1ng ph\u1ea7n tr\u0103m c\u0169ng kh\u00f4ng th\u1ec3 k\u1ec3 \u0111\u01b0\u1ee3c m\u1ed9t c\u00e2u chuy\u1ec7n th\u1ec3 hi\u1ec7n to\u00e0n c\u1ea3nh v\u1ea5n \u0111\u1ec1, t\u1eeb \u0111\u00f3 kh\u00f4ng c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 t\u00e1c \u0111\u1ed9ng l\u1edbn \u0111\u1ec3 \u0111\u01b0a ra nh\u1eefng quy\u1ebft \u0111\u1ecbnh thay \u0111\u1ed5i.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">Thay v\u00e0o \u0111\u00f3, b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u \u0111\u1ec3 chia nh\u1ecf s\u1ef1 thay \u0111\u1ed5i nh\u00e2n vi\u00ean theo t\u1eebng giai \u0111o\u1ea1n, v\u1ecb tr\u00ed, b\u1ed9 ph\u1eadn, nh\u00f3m ho\u1eb7c th\u1eadm ch\u00ed c\u1ea3 gi\u1edbi t\u00ednh. V\u1edbi t\u1ea5t c\u1ea3 c\u00e1c y\u1ebfu t\u1ed1 d\u1eef li\u1ec7u n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 c\u1ea7n nhi\u1ec1u h\u01a1n m\u1ed9t h\u00ecnh \u1ea3nh tr\u1ef1c quan \u0111\u1ec3 tr\u00ecnh b\u00e0y r\u00f5 quan \u0111i\u1ec3m c\u1ee7a m\u00ecnh. V\u00ed d\u1ee5: hi\u1ec3n th\u1ecb s\u1ef1 thay \u0111\u1ed5i nh\u00e2n vi\u00ean theo gi\u1edbi t\u00ednh c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c bi\u1ec3u th\u1ecb t\u1ed1t nh\u1ea5t b\u1eb1ng bi\u1ec3u \u0111\u1ed3 tr\u00f2n, trong khi c\u00e1c ph\u00f2ng ban th\u00ec s\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 thanh s\u1ebd hi\u1ec7u qu\u1ea3 h\u01a1n.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/gemglobal.local\/wp-content\/uploads\/2023\/11\/Truc-quan-hoa-3.jpg\" alt=\"\" class=\"wp-image-2358\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3-su-da-dang-cua-nhan-su\"><\/span><strong>3. S\u1ef1 \u0111a d\u1ea1ng c\u1ee7a nh\u00e2n s\u1ef1<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">S\u1ef1 \u0111a d\u1ea1ng c\u1ee7a nh\u00e2n s\u1ef1 trong t\u1ed5 ch\u1ee9c l\u00e0 m\u1ed9t s\u1ed1 li\u1ec7u tuy\u1ec7t v\u1eddi \u0111\u1ec3 theo d\u00f5i b\u1eb1ng tr\u1ef1c quan. Gi\u1ea3 s\u1eed b\u1ea1n mu\u1ed1n bi\u1ebft ph\u00e2n b\u1ed1 \u0111\u1ed9 tu\u1ed5i c\u1ee7a l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng ho\u1eb7c t\u1ef7 l\u1ec7 ph\u1ea7n tr\u0103m gi\u1edbi t\u00ednh theo b\u1ed9 ph\u1eadn. Trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3, bi\u1ec3u \u0111\u1ed3 c\u1ed9t x\u1ebfp ch\u1ed3ng c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 \u0111\u1ec3 tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400; font-size: 14pt;\">N\u1ebfu b\u1ea1n \u0111\u1ea7u t\u01b0 v\u00e0o Dashboard Nh\u00e2n s\u1ef1, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u00e3 c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng \u0111i\u1ec1u n\u00e0y ch\u1ec9 b\u1eb1ng m\u1ed9t n\u00fat nh\u1ea5n. M\u1eb7t kh\u00e1c, Excel c\u00f3 m\u1ed9t c\u00f4ng c\u1ee5 t\u1ea1o bi\u1ec3u \u0111\u1ed3 n\u01a1i b\u1ea1n c\u00f3 th\u1ec3 nh\u1eadp d\u1eef li\u1ec7u b\u1ea1n mu\u1ed1n xem theo c\u00e1ch th\u1ee7 c\u00f4ng.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">Tr\u00ean \u0111\u00e2y l\u00e0 nh\u1eefng chia s\u1ebb h\u1eefu \u00edch v\u1ec1 C\u00e1ch s\u1eed d\u1ee5ng tr\u1ef1c quan h\u00f3a d\u1eef li\u1ec7u nh\u00e2n s\u1ef1 \u0111\u1ec3 k\u1ec3 c\u00e2u chuy\u1ec7n t\u1ea1o \u1ea3nh h\u01b0\u1edfng. S\u1eafp t\u1edbi, GEM Global s\u1ebd khai gi\u1ea3ng kh\u00f3a Analytics In Human Resource Management (Ph\u00e2n T\u00edch D\u1eef Li\u1ec7u Trong Qu\u1ea3n Tr\u1ecb Nh\u00e2n S\u1ef1) nh\u1eb1m cung c\u1ea5p to\u00e0n di\u1ec7n t\u01b0 duy, k\u1ef9 n\u0103ng v\u00e0 ph\u01b0\u01a1ng ph\u00e1p Ph\u00e2n t\u00edch d\u1ef1 li\u1ec7u trong Nh\u00e2n s\u1ef1 nh\u1eb1m n\u00e2ng cao n\u0103ng l\u1ef1c ph\u00e2n t\u00edch d\u1eef li\u1ec7u nh\u00e2n s\u1ef1 v\u00e0 \u1ee9ng d\u1ee5ng v\u00e0o c\u00f4ng vi\u1ec7c th\u1ef1c t\u1ebf.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-size: 14pt;\">\ud83d\udd3bKh\u00e1m ph\u00e1 chi ti\u1ebft kh\u00f3a h\u1ecdc <a href=\"https:\/\/gemglobal.edu.vn\/en\/analytics-in-human-resource-management\/\">T\u1ea0I \u0110\u00c2Y<\/a><\/span><\/p>\n\n\n\n<p class=\"has-text-align-right wp-block-paragraph\"><strong><em><span style=\"font-size: 14pt;\">Ngu\u1ed3n: AIHR, GEM Global bi\u00ean so\u1ea1n v\u00e0 bi\u00ean d\u1ecbch<\/span><\/em><\/strong><\/p>","protected":false},"featured_media":2359,"template":"","chuyen-muc-tai-lieu":[23,25,26,27,28],"class_list":["post-2348","tai-lieu","type-tai-lieu","status-publish","has-post-thumbnail","hentry","chuyen-muc-tai-lieu-dao-tao-va-phat-trien","chuyen-muc-tai-lieu-ly-thuyet-quan-tri","chuyen-muc-tai-lieu-phat-trien-ky-nang-mem","chuyen-muc-tai-lieu-quan-ly-lanh-dao","chuyen-muc-tai-lieu-quan-tri-nhan-su"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/tai-lieu\/2348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/tai-lieu"}],"about":[{"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/types\/tai-lieu"}],"version-history":[{"count":0,"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/tai-lieu\/2348\/revisions"}],"wp:attachment":[{"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/media?parent=2348"}],"wp:term":[{"taxonomy":"chuyen-muc-tai-lieu","embeddable":true,"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/chuyen-muc-tai-lieu?post=2348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}