{"id":1792,"date":"2023-03-22T07:59:20","date_gmt":"2023-03-22T07:59:20","guid":{"rendered":"https:\/\/gemglobal.edu.vn\/?post_type=tai-lieu&#038;p=1792"},"modified":"2023-11-14T06:35:20","modified_gmt":"2023-11-14T06:35:20","slug":"cach-quan-ly-nhan-vien","status":"publish","type":"tai-lieu","link":"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/cach-quan-ly-nhan-vien\/","title":{"rendered":"8 C\u00e1ch Qu\u1ea3n L\u00fd Nh\u00e2n Vi\u00ean T\u1ed1i \u01afu M\u00e0 Nh\u00e0 L\u00e3nh \u0110\u1ea1o C\u1ea7n Bi\u1ebft"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><em><span style=\"font-size: 14pt;\"><strong>Qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean<\/strong> l\u00e0 m\u1ed9t c\u00f4ng t\u00e1c kh\u00f4ng th\u1ec3 thi\u1ebfu trong \u0111i\u1ec1u h\u00e0nh m\u1ed9t doanh nghi\u1ec7p. Tr\u00ean c\u01b0\u01a1ng v\u1ecb l\u00e0 m\u1ed9t <strong>nh\u00e0 l\u00e3nh \u0111\u1ea1o<\/strong>, b\u1ea1n c\u1ea7n ph\u1ea3i l\u00e0m g\u00ec \u0111\u1ec3 <strong>qu\u1ea3n l\u00fd to\u00e0n b\u1ed9 nh\u00e2n vi\u00ean<\/strong> \u0111ang l\u00e0m vi\u1ec7c t\u1ea1i c\u00f4ng ty m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t? H\u00e3y c\u00f9ng GEM Global t\u00ecm hi\u1ec3u th\u00f4ng qua b\u00e0i vi\u1ebft chi ti\u1ebft d\u01b0\u1edbi \u0111\u00e2y!<\/span><\/em><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<label for=\"ez-toc-cssicon-toggle-item-6af656fc14f29\" class=\"ez-toc-cssicon-toggle-label\"><p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee5c l\u1ee5c<\/p>\n<span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #004f61;color:#004f61\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #004f61;color:#004f61\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\" style='display:none' id=\"ez-toc-cssicon-toggle-item-6af656fc14f29\"  \/><nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/cach-quan-ly-nhan-vien\/#i-vi-sao-nha-lanh-dao-can-quan-tam-cac-cach-quan-ly-nhan-vien\" >I. V\u00ec sao nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ea7n quan t\u00e2m c\u00e1c c\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/cach-quan-ly-nhan-vien\/#ii-8-cach-quan-ly-nhan-vien-hieu-qua\" >II. 8 c\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean hi\u1ec7u qu\u1ea3<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/cach-quan-ly-nhan-vien\/#1-nguoi-dan-loi-dang-tin-cay\" >1. Ng\u01b0\u1eddi d\u1eabn l\u1ed1i \u0111\u00e1ng tin c\u1eady<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/cach-quan-ly-nhan-vien\/#2-hieu-ro-nang-luc-cua-nhan-vien\" >2. Hi\u1ec3u r\u00f5 n\u0103ng l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/cach-quan-ly-nhan-vien\/#3-dinh-huong-lo-trinh-phat-trien-cho-nhan-vien\" >3. \u0110\u1ecbnh h\u01b0\u1edbng l\u1ed9 tr\u00ecnh ph\u00e1t tri\u1ec3n cho nh\u00e2n vi\u00ean<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/cach-quan-ly-nhan-vien\/#4-lang-nghe-de-thau-hieu\" >4. L\u1eafng nghe \u0111\u1ec3 th\u1ea5u hi\u1ec3u<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/cach-quan-ly-nhan-vien\/#5-dat-muc-tieu-cong-viec-va-danh-gia-nhan-vien\" >5. \u0110\u1eb7t m\u1ee5c ti\u00eau c\u00f4ng vi\u1ec7c v\u00e0 \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/cach-quan-ly-nhan-vien\/#6-de-ra-che-do-thuong-%e2%80%93-phat-cong-tam\" >6. \u0110\u1ec1 ra ch\u1ebf \u0111\u1ed9 th\u01b0\u1edfng &#8211; ph\u1ea1t c\u00f4ng t\u00e2m<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/cach-quan-ly-nhan-vien\/#7-xay-dung-doi-nhom-lanh-manh\" >7. X\u00e2y d\u1ef1ng \u0111\u1ed9i nh\u00f3m l\u00e0nh m\u1ea1nh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/gemglobal.edu.vn\/en\/tai-lieu\/cach-quan-ly-nhan-vien\/#8-kiem-soat-cam-xuc-va-hanh-dong\" >8. Ki\u1ec3m so\u00e1t c\u1ea3m x\u00fac v\u00e0 h\u00e0nh \u0111\u1ed9ng<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"i-vi-sao-nha-lanh-dao-can-quan-tam-cac-cach-quan-ly-nhan-vien\"><\/span><span style=\"font-weight: 400;\">I. V\u00ec sao nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ea7n quan t\u00e2m c\u00e1c c\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean l\u00e0 c\u00f4ng vi\u1ec7c v\u00f4 c\u00f9ng quan tr\u1ecdng c\u1ea7n ph\u1ea3i th\u1ef1c hi\u1ec7n xuy\u00ean su\u1ed1t, \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o m\u1ed9t c\u00f4ng ty v\u1eadn h\u00e0nh n\u0103ng su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 nh\u1ea5t. Trong m\u1ed9t doanh nghi\u1ec7p nhi\u1ec1u nh\u00e2n s\u1ef1, kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o to\u00e0n b\u1ed9 nh\u00e2n vi\u00ean \u0111\u1ec1u c\u00f3 th\u1ec3 t\u1eadp trung cho c\u00f4ng vi\u1ec7c. H\u1ecd s\u1ebd c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng b\u1ecb xao nh\u00e3ng, ph\u00e2n t\u00e2m b\u1edfi nhi\u1ec1u th\u1ee9, nguy\u00ean nh\u00e2n c\u00f3 th\u1ec3 \u0111\u1ebfn t\u1eeb trong c\u00f4ng ty ho\u1eb7c t\u1eeb cu\u1ed9c s\u1ed1ng c\u00e1 nh\u00e2n.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">M\u1ed9t ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o s\u1eafc s\u1ea3o ngo\u00e0i hi\u1ec3u bi\u1ebft s\u00e2u r\u1ed9ng, c\u1ea7n ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng nh\u1eadn bi\u1ebft nh\u1ea1y b\u00e9n, nhanh ch\u00f3ng ph\u00e1t hi\u1ec7n ra \u0111\u01b0\u1ee3c nh\u00e2n vi\u00ean n\u00e0o \u0111ang g\u1eb7p ph\u1ea3i v\u1ea5n \u0111\u1ec1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00f4ng vi\u1ec7c chung, t\u00ecm hi\u1ec3u nguy\u00ean nh\u00e2n v\u00e0 gi\u1ea3i ph\u00e1p gi\u00fap \u0111\u00f4i b\u00ean th\u00eam hi\u1ec3u nhau, c\u1ea3i thi\u1ec7n b\u1ed9 m\u00e1y c\u00f4ng ty v\u00e0 gi\u00fap nh\u00e2n vi\u00ean to\u00e0n t\u00e2m to\u00e0n \u00fd quay tr\u1edf l\u1ea1i gu\u1ed3ng quay c\u00f4ng vi\u1ec7c.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/gemglobal.local\/wp-content\/uploads\/2023\/11\/1_3-min-1.jpg\" alt=\"C\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean\" class=\"wp-image-1871\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"ii-8-cach-quan-ly-nhan-vien-hieu-qua\"><\/span><span style=\"font-weight: 400;\">II. 8 c\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean hi\u1ec7u qu\u1ea3<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1-nguoi-dan-loi-dang-tin-cay\"><\/span><span style=\"font-weight: 400;\">1. Ng\u01b0\u1eddi d\u1eabn l\u1ed1i \u0111\u00e1ng tin c\u1eady<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">L\u00e0 m\u1ed9t ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o, mu\u1ed1n qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh, tr\u01b0\u1edbc ti\u00ean b\u1ea1n ph\u1ea3i tr\u1edf th\u00e0nh ng\u01b0\u1eddi c\u00f3 \u0111\u1ea7y \u0111\u1ee7 ti\u00eau chu\u1ea9n c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean g\u01b0\u01a1ng m\u1eabu, c\u00f3 t\u00e0i thao l\u01b0\u1ee3c, t\u01b0 duy s\u1eafc s\u1ea3o, t\u1ea7m nh\u00ecn r\u1ed9ng v\u00e0 \u0111\u1eb7c bi\u1ec7t bi\u1ebft b\u1ecf qua c\u00e1i t\u00f4i. H\u00e3y l\u00e0 ng\u01b0\u1eddi tu\u00e2n th\u1ee7 t\u1ea5t c\u1ea3 quy \u0111\u1ecbnh c\u1ee7a c\u00f4ng ty, t\u1eeb t\u00e1c phong, th\u00e1i \u0111\u1ed9 \u0111\u1ebfn th\u1eddi gian l\u00e0m vi\u1ec7c.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">D\u00f9 \u1edf c\u01b0\u01a1ng v\u1ecb qu\u1ea3n l\u00fd, nh\u01b0ng nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u0169ng kh\u00f4ng tr\u00e1nh kh\u1ecfi m\u1eafc ph\u1ea3i sai l\u1ea7m. Nh\u1eefng khi nh\u01b0 v\u1eady, thay v\u00ec tr\u1ed1n tr\u00e1nh th\u00ec b\u1ea1n n\u00ean th\u1eb3ng th\u1eafn nh\u1eadn l\u1ed7i v\u00e0 nhanh ch\u00f3ng trao \u0111\u1ed5i v\u1edbi nh\u00e2n vi\u00ean \u0111\u1ec3 x\u1eed l\u00fd. Kh\u00f4ng \u0111\u01b0\u1ee3c e ng\u1ea1i kh\u00f3 kh\u0103n v\u00e0 th\u1eed th\u00e1ch, tr\u1edf th\u00e0nh phi\u00ean b\u1ea3n t\u1ed1t nh\u1ea5t c\u1ee7a b\u1ea3n th\u00e2n. L\u00e0m \u0111\u01b0\u1ee3c nh\u1eefng \u0111i\u1ec1u n\u00e0y, nh\u00e2n vi\u00ean s\u1ebd lu\u00f4n t\u00f4n tr\u1ecdng, n\u1ec3 ph\u1ee5c v\u00e0 l\u00e0m theo m\u1ed9t ng\u01b0\u1eddi \u0111\u00e1ng tin c\u1eady nh\u01b0 b\u1ea1n.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2-hieu-ro-nang-luc-cua-nhan-vien\"><\/span><span style=\"font-weight: 400;\">2. Hi\u1ec3u r\u00f5 n\u0103ng l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Bi\u1ebft nh\u00ecn ng\u01b0\u1eddi c\u0169ng l\u00e0 m\u1ed9t \u0111i\u1ec1u v\u00f4 c\u00f9ng quan tr\u1ecdng \u0111\u1ed1i v\u1edbi nh\u00e0 l\u00e3nh \u0111\u1ea1o. Nh\u1eadn bi\u1ebft r\u00f5 n\u0103ng l\u1ef1c c\u1ee7a t\u1eebng ng\u01b0\u1eddi nh\u00e2n vi\u00ean gi\u00fap b\u1ea1n ph\u00e2n b\u1ed5 \u0111\u1ea7u vi\u1ec7c v\u00e0 nhi\u1ec7m v\u1ee5 cho h\u1ecd m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd, v\u00e0 c\u0169ng l\u00e0 c\u00e1ch \u0111\u1ec3 b\u1ea1n \u0111\u00e1nh gi\u00e1 kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c d\u1ef1a tr\u00ean hi\u1ec7u qu\u1ea3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">M\u1ed7i nh\u00e2n vi\u00ean \u0111\u1ec1u c\u00f3 \u0111i\u1ec3m m\u1ea1nh v\u00e0 \u0111i\u1ec3m y\u1ebfu kh\u00e1c nhau, do \u0111\u00f3 n\u1ebfu kh\u00f4ng n\u1eafm r\u00f5 \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y s\u1ebd d\u1eabn \u0111\u1ebfn giao vi\u1ec7c kh\u00f4ng ph\u00f9 h\u1ee3p, nh\u1eefng tr\u01b0\u1eddng h\u1ee3p nh\u01b0 ng\u01b0\u1eddi gi\u1ecfi kh\u00f4ng \u0111\u01b0\u1ee3c l\u00e0m nh\u1eefng c\u00f4ng vi\u1ec7c \u0111\u1ea7y t\u00ednh th\u1eed th\u00e1ch, ng\u01b0\u1eddi c\u00f3 n\u0103ng l\u1ef1c t\u1ea7m trung ph\u1ea3i \u0111\u1ea3m nhi\u1ec7m nh\u1eefng nhi\u1ec7m v\u1ee5 kh\u00f3 nh\u1eb1n,&#8230; V\u1eeba khi\u1ebfn c\u00f4ng vi\u1ec7c kh\u00f4ng \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao, v\u1eeba khi\u1ebfn nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y ch\u00e1n n\u1ea3n v\u00e0 ki\u1ec7t s\u1ee9c.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3-dinh-huong-lo-trinh-phat-trien-cho-nhan-vien\"><\/span><span style=\"font-weight: 400;\">3. \u0110\u1ecbnh h\u01b0\u1edbng l\u1ed9 tr\u00ecnh ph\u00e1t tri\u1ec3n cho nh\u00e2n vi\u00ean<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">\u0110\u1ecbnh h\u01b0\u1edbng cho nh\u00e2n vi\u00ean l\u00e0 m\u1ed9t \u0111i\u1ec1u quan tr\u1ecdng trong qu\u1ea3n l\u00fd v\u00ec c\u00f3 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn vi\u1ec7c nh\u00e2n vi\u00ean c\u00f3 g\u1eafn b\u00f3 l\u00e2u d\u00e0i v\u1edbi doanh nghi\u1ec7p b\u1ea1n hay kh\u00f4ng. M\u1ed9t ng\u01b0\u1eddi nh\u00e2n s\u1ef1 khi \u0111\u1ebfn v\u1edbi c\u00f4ng ty b\u1ea1n kh\u00f4ng ch\u1ec9 mong c\u1ea7u m\u1ed9t c\u00f4ng vi\u1ec7c \u1ed5n \u0111\u1ecbnh m\u00e0 c\u00f2n mu\u1ed1n c\u00f3 s\u1ef1 th\u0103ng ti\u1ebfn trong ngh\u1ec1 nghi\u1ec7p, kh\u00f4ng m\u1ed9t ng\u01b0\u1eddi c\u00f3 n\u0103ng l\u1ef1c n\u00e0o l\u1ea1i mu\u1ed1n d\u1eadm ch\u00e2n t\u1ea1i ch\u1ed7 c\u1ea3.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Vi\u1ec7c \u0111\u1ecbnh h\u01b0\u1edbng n\u00e0y gi\u00fap nh\u00e2n vi\u00ean nh\u1eadn ra \u0111\u01b0\u1ee3c s\u1ef1 ti\u1ebfn b\u1ed9 c\u1ee7a b\u1ea3n th\u00e2n qua t\u1eebng giai \u0111o\u1ea1n, \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn n\u0103ng l\u1ef1c, t\u1eeb \u0111\u00f3 s\u1ebd c\u00f3 s\u1ef1 h\u00e0i l\u00f2ng trong c\u00f4ng vi\u1ec7c, h\u00e0i l\u00f2ng \u0111\u1ed1i v\u1edbi m\u00f4i tr\u01b0\u1eddng c\u00f4ng ty v\u00e0 h\u00ecnh th\u00e0nh n\u00ean th\u00e1i \u0111\u1ed9 t\u00edch c\u1ef1c.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4-lang-nghe-de-thau-hieu\"><\/span><span style=\"font-weight: 400;\">4. L\u1eafng nghe \u0111\u1ec3 th\u1ea5u hi\u1ec3u<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Trong m\u00f4i tr\u01b0\u1eddng doanh nghi\u1ec7p, ch\u00fang ta h\u1ea7u h\u1ebft \u0111\u1ec1u bi\u1ebft ng\u01b0\u1eddi qu\u1ea3n l\u00fd s\u1ebd l\u00e0 ng\u01b0\u1eddi ch\u1ee7 \u0111\u1ed9ng n\u00f3i v\u00e0 nh\u00e2n vi\u00ean s\u1ebd l\u00e0 ng\u01b0\u1eddi nghe theo. Tuy nhi\u00ean h\u00e3y th\u1eed tr\u00e1o \u0111\u1ed5i vai tr\u00f2 m\u1ed9t ch\u00fat, ch\u1eb3ng h\u1ea1n trong m\u1ed9t cu\u1ed9c h\u1ecdp c\u1ea7n th\u00e0nh l\u1eadp k\u1ebf ho\u1ea1ch hay b\u00e0n b\u1ea1c chi\u1ebfn l\u01b0\u1ee3c, h\u00e3y l\u1eafng nghe \u00fd ki\u1ebfn c\u1ee7a nh\u00e2n vi\u00ean b\u1ea1n tr\u01b0\u1edbc.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Vi\u1ec7c t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho nh\u00e2n vi\u00ean l\u00ean ti\u1ebfng tr\u00ecnh b\u00e0y v\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o \u1edf v\u1ecb tr\u00ed l\u1eafng nghe, s\u1ebd cho ng\u01b0\u1eddi nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y b\u1ea3n th\u00e2n c\u00f3 \u00edch v\u00e0 \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng. Nh\u1eefng \u00fd t\u01b0\u1edfng c\u1ee7a h\u1ecd \u0111\u01b0a ra d\u00f9 c\u00f3 h\u1ee3p l\u00fd hay kh\u00f4ng c\u0169ng \u0111\u1eebng v\u1ed9i ph\u00e1n x\u00e9t v\u00ec n\u00f3 s\u1ebd th\u1ec3 hi\u1ec7n t\u00ednh c\u00e1ch, t\u01b0 duy v\u00e0 kinh nghi\u1ec7m c\u1ee7a h\u1ecd, t\u1eeb \u0111\u00f3 b\u1ea1n s\u1ebd c\u00f3 th\u1ec3 hi\u1ec3u h\u01a1n v\u1ec1 nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Ngo\u00e0i nh\u1eefng \u00fd t\u01b0\u1edfng cho c\u00f4ng vi\u1ec7c chung, h\u00e3y t\u1ea1o c\u01a1 h\u1ed9i \u0111\u1ec3 h\u1ecd \u0111\u01b0\u1ee3c gi\u1ea3i t\u1ecfa, n\u00f3i ra nh\u1eefng \u0111i\u1ec1u kh\u00f3 n\u00f3i trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c t\u1ea1i c\u00f4ng ty. \u0110i\u1ec1u n\u00e0y s\u1ebd gi\u00fap b\u1ea1n n\u1eafm b\u1eaft nh\u1eefng v\u1ea5n \u0111\u1ec1 m\u00e0 nh\u00e2n vi\u00ean \u0111ang g\u1eb7p ph\u1ea3i, v\u00e0 t\u00ecm c\u00e1ch gi\u1ea3i quy\u1ebft k\u1ecbp th\u1eddi \u0111\u1ec3 \u0111\u00f4i b\u00ean l\u00e0m vi\u1ec7c th\u00eam thu\u1eadn l\u1ee3i.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/gemglobal.local\/wp-content\/uploads\/2023\/11\/1_2-min-1.jpg\" alt=\"C\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean\" class=\"wp-image-1870\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5-dat-muc-tieu-cong-viec-va-danh-gia-nhan-vien\"><\/span><span style=\"font-weight: 400;\">5. \u0110\u1eb7t m\u1ee5c ti\u00eau c\u00f4ng vi\u1ec7c v\u00e0 \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Giao vi\u1ec7c cho nh\u00e2n vi\u00ean th\u00f4i v\u1eabn ch\u01b0a \u0111\u1ee7, l\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o b\u1ea1n c\u00f3 th\u1ec3 ho\u00e0n to\u00e0n \u0111\u1eb7t m\u1ee5c ti\u00eau cho h\u1ecd ho\u1eb7c \u0111\u1ec3 h\u1ecd t\u1ef1 \u0111\u1eb7t m\u1ee5c ti\u00eau cho b\u1ea3n th\u00e2n, l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch t\u1ed1t nh\u1ea5t. \u0110\u1eb7t ra m\u1ee5c ti\u00eau s\u1ebd cho h\u1ecd c\u00e1i nh\u00ecn chi ti\u1ebft h\u01a1n v\u00e0 c\u00f3 tr\u00e1ch nhi\u1ec7m trong c\u00f4ng vi\u1ec7c m\u00ecnh \u0111\u1ea3m nh\u1eadn.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">\u0110\u00e1nh gi\u00e1 l\u00e0 m\u1ed9t trong nh\u1eefng c\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean hi\u1ec7u qu\u1ea3. Vi\u1ec7c \u0111\u00e1nh gi\u00e1 n\u00e0y s\u1ebd th\u00f4ng qua s\u1ef1 theo d\u00f5i hi\u1ec7u su\u1ea5t trong c\u00f4ng vi\u1ec7c c\u1ee7a t\u1eebng ng\u01b0\u1eddi, r\u1eb1ng h\u1ecd c\u00f3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra hay kh\u00f4ng. D\u1ef1a v\u00e0o KPI, ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o s\u1ebd d\u1ec5 d\u00e0ng nh\u1eadn bi\u1ebft \u0111\u01b0\u1ee3c ng\u01b0\u1eddi nh\u00e2n vi\u00ean \u0111\u00f3 n\u0103ng l\u1ef1c th\u1ef1c ch\u1ea5t l\u00e0 nh\u01b0 th\u1ebf n\u00e0o, t\u1eeb \u0111\u00f3 s\u1ebd c\u00f3 k\u1ebf ho\u1ea1ch hi\u1ec7u ch\u1ec9nh c\u00f4ng vi\u1ec7c v\u00e0 vai tr\u00f2 c\u1ee7a m\u1ed7i ng\u01b0\u1eddi trong qu\u00e1 tr\u00ecnh h\u01b0\u1edbng \u0111\u1ebfn m\u1ee5c ti\u00eau chung.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6-de-ra-che-do-thuong-%e2%80%93-phat-cong-tam\"><\/span><span style=\"font-weight: 400;\">6. \u0110\u1ec1 ra ch\u1ebf \u0111\u1ed9 th\u01b0\u1edfng &#8211; ph\u1ea1t c\u00f4ng t\u00e2m<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Vi\u1ec7c \u0111\u1ec1 ra ch\u1ebf \u0111\u1ed9 th\u01b0\u1edfng &#8211; ph\u1ea1t r\u00f5 r\u00e0ng s\u1ebd gi\u00fap nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n nh\u1eadn ra h\u1ecd n\u00ean v\u00e0 kh\u00f4ng n\u00ean l\u00e0m g\u00ec \u0111\u1ed1i v\u1edbi nh\u1eefng vi\u1ec7c \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn m\u1ee5c ti\u00eau chung. L\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd, b\u1ea1n c\u1ea7n ch\u1ec9 ra cho nh\u00e2n vi\u00ean th\u1ea5y khi h\u1ecd l\u00e0m t\u1ed1t, hi\u1ec7u qu\u1ea3 cao th\u00ec m\u1ee9c th\u01b0\u1edfng c\u1ee7a h\u1ecd s\u1ebd l\u00e0 g\u00ec, \u0111\u1ec3 h\u1ecd c\u1ed1 g\u1eafng to\u00e0n t\u00e2m to\u00e0n l\u1ef1c \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u00e0 c\u1ea3m th\u1ea5y x\u1ee9ng \u0111\u00e1ng v\u1edbi c\u00f4ng s\u1ee9c b\u1ecf ra. B\u00ean c\u1ea1nh th\u01b0\u1edfng th\u00ec c\u0169ng ph\u1ea3i c\u00f3 ph\u1ea1t, cho nh\u00e2n vi\u00ean bi\u1ebft r\u1eb1ng khi vi ph\u1ea1m ho\u1eb7c l\u00e0m \u0111i\u1ec1u g\u00ec g\u00e2y \u1ea3nh h\u01b0\u1edfng n\u1eb7ng n\u1ec1 s\u1ebd ph\u1ea3i ch\u1ecbu tr\u00e1ch nhi\u1ec7m nh\u01b0 th\u1ebf n\u00e0o, h\u1ea1n ch\u1ebf vi\u1ec7c t\u00e1i ph\u1ea1m l\u1ea7n sau.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7-xay-dung-doi-nhom-lanh-manh\"><\/span><span style=\"font-weight: 400;\">7. X\u00e2y d\u1ef1ng \u0111\u1ed9i nh\u00f3m l\u00e0nh m\u1ea1nh<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">T\u1ea1o d\u1ef1ng m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c nh\u00f3m l\u00e0 c\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean \u0111ang \u0111\u01b0\u1ee3c nhi\u1ec1u doanh nghi\u1ec7p quan t\u00e2m. M\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c nh\u00f3m l\u00e0nh m\u1ea1nh s\u1ebd gi\u00fap ng\u01b0\u1eddi nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i v\u00e0 ph\u00e1t huy h\u1ebft kh\u1ea3 n\u0103ng, \u1edf \u0111\u00f3 h\u1ecd c\u00f3 th\u1ec3 t\u1ef1 tin \u0111\u01b0a ra \u00fd ki\u1ebfn c\u1ee7a m\u00ecnh, \u0111\u01b0\u1ee3c ng\u01b0\u1eddi kh\u00e1c l\u1eafng nghe v\u00e0 ph\u1ea3n h\u1ed3i tr\u00ean tinh th\u1ea7n t\u00f4n tr\u1ecdng l\u1eabn nhau.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8-kiem-soat-cam-xuc-va-hanh-dong\"><\/span><span style=\"font-weight: 400;\">8. Ki\u1ec3m so\u00e1t c\u1ea3m x\u00fac v\u00e0 h\u00e0nh \u0111\u1ed9ng<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">L\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o, b\u1ea1n c\u1ea7n ph\u1ea3i bi\u1ebft r\u1eb1ng la m\u1eafng kh\u00f4ng ph\u1ea3i l\u00e0 c\u00e1ch th\u1ee9c hi\u1ec7u qu\u1ea3 \u0111\u1ec3 thuy\u1ebft ph\u1ee5c ho\u1eb7c \u00e9p nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n nghe theo m\u1ed9t \u0111i\u1ec1u g\u00ec \u0111\u00f3. Qu\u00e1t th\u00e1o ngo\u00e0i vi\u1ec7c kh\u00f4ng th\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 \u1ed5n th\u1ecfa m\u00e0 c\u00f2n khi\u1ebfn cho m\u1ed1i quan h\u1ec7 gi\u1eefa \u0111\u00f4i b\u00ean kh\u00f3 x\u1eed v\u00e0 h\u00ecnh th\u00e0nh kho\u1ea3ng c\u00e1ch, \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c chung. D\u00f9 l\u1ed7i l\u1ea7m c\u00f3 \u0111\u1ebfn t\u1eeb ph\u00eda nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n hay kh\u00f4ng, h\u00e3y c\u1ed1 g\u1eafng b\u00ecnh t\u0129nh, gi\u1eef t\u00e2m tr\u1ea1ng \u1ed5n \u0111\u1ecbnh v\u00e0 c\u00f9ng nhau t\u00ecm c\u00e1ch gi\u1ea3i quy\u1ebft v\u1edbi s\u1ef1 t\u00f4n tr\u1ecdng \u0111\u1ed1i ph\u01b0\u01a1ng. Bi\u1ebft ki\u1ec3m so\u00e1t c\u1ea3m x\u00fac v\u00e0 h\u00e0nh \u0111\u1ed9ng c\u1ee7a b\u1ea3n th\u00e2n c\u0169ng l\u00e0 m\u1ed9t ngh\u1ec7 thu\u1eadt trong qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">B\u00ean tr\u00ean l\u00e0 to\u00e0n b\u1ed9 c\u00e1c c\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean hi\u1ec7u qu\u1ea3 nh\u1ea5t m\u00e0 c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 tham kh\u1ea3o. Vi\u1ec7c \u00e1p d\u1ee5ng h\u1ee3p l\u00fd nh\u1eefng \u0111i\u1ec1u n\u00e0y trong qu\u00e1 tr\u00ecnh \u0111i\u1ec1u h\u00e0nh s\u1ebd gi\u00fap c\u00e1c c\u1ea5p tr\u00ean c\u00f3 c\u00e1i nh\u00ecn c\u1ee5 th\u1ec3 h\u01a1n v\u1ec1 t\u1eebng ng\u01b0\u1eddi nh\u00e2n vi\u00ean, t\u1eeb \u0111\u00f3 s\u1ebd \u0111\u1ec1 ra \u0111\u01b0\u1ee3c nh\u1eefng gi\u1ea3i ph\u00e1p th\u00edch h\u1ee3p \u0111\u1ec3 hi\u1ec7u ch\u1ec9nh, c\u1ea3i thi\u1ec7n b\u1ed9 m\u00e1y qu\u1ea3n l\u00fd, khi\u1ebfn c\u00f4ng ty ng\u00e0y c\u00e0ng ph\u00e1t tri\u1ec3n h\u01a1n n\u1eefa trong hi\u1ec7n t\u1ea1i v\u00e0 t\u01b0\u01a1ng lai.<\/span><\/p>\n\n\n\n<p class=\"has-text-align-right wp-block-paragraph\"><em><strong>GEM Global t\u1ed5ng h\u1ee3p v\u00e0 bi\u00ean so\u1ea1n<\/strong><\/em><\/p>","protected":false},"featured_media":1869,"template":"","chuyen-muc-tai-lieu":[23,25,27,28],"class_list":["post-1792","tai-lieu","type-tai-lieu","status-publish","has-post-thumbnail","hentry","chuyen-muc-tai-lieu-dao-tao-va-phat-trien","chuyen-muc-tai-lieu-ly-thuyet-quan-tri","chuyen-muc-tai-lieu-quan-ly-lanh-dao","chuyen-muc-tai-lieu-quan-tri-nhan-su"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/tai-lieu\/1792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/tai-lieu"}],"about":[{"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/types\/tai-lieu"}],"version-history":[{"count":0,"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/tai-lieu\/1792\/revisions"}],"wp:attachment":[{"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/media?parent=1792"}],"wp:term":[{"taxonomy":"chuyen-muc-tai-lieu","embeddable":true,"href":"https:\/\/gemglobal.edu.vn\/en\/wp-json\/wp\/v2\/chuyen-muc-tai-lieu?post=1792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}